http://www.engineeringnews.co.za/eng/news/today/?show=82088
"Molotsane admitted that customer service and Telkom are two concepts that “do not always mesh” and the introduction of a second telecommunications operator would also play an important role in Telkom’s future, by means of driving customer-centricity."
"Molotsane admitted that customer service and Telkom are two concepts that “do not always mesh” and the introduction of a second telecommunications operator would also play an important role in Telkom’s future, by means of driving customer-centricity."