naeem
Expert Member
Hate to bash companies on forums but these dudes leave me no choice.
Last year september i sign up for a 128k Isdn dialup at R89/month.
my card statement shows they billed me at R199/month.
No biggie, i call, they apologise (no refund yet) and continue to R89. i aint gonna bitch for 110.
November i cancel this account. Speak to a Hugo at their Krugersdorp branch. He agrees to cancel.
December my c.card statement shows a bill for for R89 - ok, i guess they need a month notice.
Send Hugo an email to cancel, he acknowledges over the phone.
January my c.card statement shows a bill for R89 - getting pissed off, call them up and request ANOTHER cancellation.
February my c.card statement shows a bill for R89 - now i'm pissed, call Hugo who says he never got any cancellation. Even though i'v emailed them in December.
Nontheless i have to send a 'written' cancellation to them. This time i email and request a Read Receipt (which i have as proof)
March my c.card statement shows a bill for R89. - call them up and they still dont have my cancellation. Anyway i'm taking this up with FNB, dude at FNB sent me a dispute form which will shake them up nicely.
Last year september i sign up for a 128k Isdn dialup at R89/month.
my card statement shows they billed me at R199/month.
No biggie, i call, they apologise (no refund yet) and continue to R89. i aint gonna bitch for 110.
November i cancel this account. Speak to a Hugo at their Krugersdorp branch. He agrees to cancel.
December my c.card statement shows a bill for for R89 - ok, i guess they need a month notice.
Send Hugo an email to cancel, he acknowledges over the phone.
January my c.card statement shows a bill for R89 - getting pissed off, call them up and request ANOTHER cancellation.
February my c.card statement shows a bill for R89 - now i'm pissed, call Hugo who says he never got any cancellation. Even though i'v emailed them in December.
Nontheless i have to send a 'written' cancellation to them. This time i email and request a Read Receipt (which i have as proof)
March my c.card statement shows a bill for R89. - call them up and they still dont have my cancellation. Anyway i'm taking this up with FNB, dude at FNB sent me a dispute form which will shake them up nicely.
