Has anybody been able to register on or use the 8ta self-service portal recently?

lotus123

lotus123

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All I'm getting are error messages, and zero response from 8ta support (neither on the forum or the help desk).
 
Just logged in now and checked my usage.
seems to be working perfectly.

What browser are you using
Try clearing you cookies.
 
There seemed to be issues earlier today but looks ok now.

Also, have you tried going to onnet.8ta.com whilst using the internet from an 8ta sim? Seems to me that you don't need to log in if you do that.
 
Hmm, so I see.
OK, they must still be having issues, that was definitely working fine this morning.

Will let you know if I manage to connect later.
 
No, registration website is back on but it's giving the old "We are unable to process your request. Please try again later." story again.

I've PM'ed 8ta - hope I get a response. I must say that by comparison VC and CellC support is outstanding.

Thanks for checking.
 
Did you try going to onnet.8ta.com from a computer/phone/tablet accessing the web using the 8ta sim?

I hit the login page if I try go there from my normal ADSL connection.
 
Throwing a wild card in here (since this caught me out when I registered). Your username isn't just simply your phone number, it's your number @8tamail.com eg [email protected]
 
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