Charged R580 for "algemene aansuiwering" on telkom bill.

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Gtx Gaming

Gtx Gaming
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Umm yeah so im charged R580 for general adjustment wtf that does mean, i had no logged calls or anything etc.

Only thing i can think it is for moving my line from mweb to telkom , did not know they charged R580 for that lol

But meh il pay it, atleast i know now :P
 
query it with them
i got refunded almost a years worth caller line identity that i never asked for
 
cool will do, i will go to the store on saterday, i don't the have patient for useless operators lol
 
hereticangel said:
Umm yeah so im charged R580 for general adjustment wtf that does mean, i had no logged calls or anything etc.

Only thing i can think it is for moving my line from mweb to telkom , did not know they charged R580 for that lol

But meh il pay it, atleast i know now :P
Click to expand...

Dont pay it!!! Like the others said contact Telkom.

Same thing happened to me. My line was with my previous ISP. When I decided to move to another ISP the line first had to be transfered back to Telkom.

Naturally the dumbasses working at Telkom thinks when a ISP transfers a line back to them it means you mysteriously dont have a ADSL line and actually requested for ADSL activation, hence the R580 charge...

Even though they can clearly see you are a ADSL user just explain to the poor idiots you are already a ADSL user that only transfered your line. They will log it with some department and have the charged cancelled.
 
I was charged that, Accounts said it was because I was unable to do the self install so a techi was sent to do it, I asked when this techi was sent and told her I had been using ADSL on my line for over 2 years she realised the mistake and credited it.
 
and off the topic again, after 3 days trying to report a fault on 10210, did it on the net today.
 
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