Angellus
01-04-2006, 06:26 PM
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View Full Version : TelkomInternet 3GB account not Connecting?
allyoucaneat
01-04-2006, 07:03 PM
Were you capped? See: http://mybroadband.co.za/vb/showpost.php?p=479811&postcount=4
fb1
02-04-2006, 08:38 AM
Looks like you having the same problem as me, I am going to phone them today (hope someone actually answers)
fb1
02-04-2006, 08:53 AM
well I phoned them and they say that I have been capped. Even though I have not managed to connect this month. When I asked him why he could not answer me, he just said "Eh, you have been capped, phone this number tomorrow during office hours. 0800500200" What use a a 24 hour support line if they cant help you. Bloody Telkom idiots.
fb1
02-04-2006, 09:02 AM
Well, i phoned them again just to see and got a different operator, what a different experience. He told me they have had a few complaints about this and he would get it sorted out in the next 10 minutes. Pity I never got the first idiots name.
mitchmagi
02-04-2006, 04:49 PM
If this happens - phone tech support. They needed to "re-synch" my user account on their side whatever that means. Voila ... it worked.
Turbo_Aspiration
02-04-2006, 06:57 PM
hav a feeling that means "oops, our system skipped over your account.. we hav to do it manually"