Is Vodacom losing it?

He is spot on, the 155 number is a black hole for callers. I held on for 10 and 7 minutes one day with no response and eventually gave up and figured out how to fix the problem myself.
Vodacom are supposed to be offering a early upgrade path for the old users, but that has obviously not been communicated properly.
 
hmmm, this is quite funny when compared to another thread regarding Virgin. everybody said they don't care about value, they want lower prices.

i think good customer support can be regarded as value... don't you?

if virgin answers a support call in less than 5 minutes, it would be a first for SA.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X