servicing of vehicle

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snail

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So i purchased my Chev Corsa in June 2010, and i have finally neared the 15 000km mark. As such i phoned the dealer i purchased it from and booked it in for the 15 000km service. They obtained all my details and know what year model the vehicle is etc.

I then phoned an authorized dealer closer to home to find out how much they would charge for the service. Cut a long story short the guy in their service department said i should of taken it for a 15 000km service last year and that i should be doing a 30 000km service now as i have voided my warranty as according to him you have to service your vehicle every 15 000km or 1 year...whichever comes first. So this dealer refused to do a 15 000km service on it and wanted to do a 30 000km service, yet my car is still under 15 000km, however it is nearing that mark now.

So according to that guy...when my car was sitting on 6 000km last year i should of taken it for a 15 000km service.....Whats the dam point of servicing the vehicle then as it's still brand new?:mad:
 
Them's the rules, I believe. Even if the mileage is way below the service interval, it has to be taken in at least every 12 months
 
Most cars should be serviced either at the mileage interval specified or 1 year after the previous service, whichever comes first. This is standard practice, as the fluids and filters degrade both in use and over time.

You dun' goofed I'm sorry to say.
 
HapticSimian said:
Most cars should be serviced either at the mileage interval specified or 1 year after the previous service, whichever comes first.
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Has not received a service yet,

HapticSimian said:
You dun' goofed I'm sorry to say.
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Funny seen as though the dealer offered to let me take a service plan prior to reaching 15 000km (and i did question them with regards to the 1 year and they said i didnt need to worry about it as long as i took a service plan prior to 15 000km)
 
snail said:
Has not received a service yet,
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Umm... yes, it has. Before you took delivery.

snail said:
Funny seen as though the dealer offered to let me take a service plan prior to reaching 15 000km (and i did question them with regards to the 1 year and they said i didnt need to worry about it as long as i took a service plan prior to 15 000km)
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Then the person at the dealer didn't know what he or she was talking about. Obviously you can add a service plan at any point before the first post-sale service is done in most instances.

Don't shoot the messenger, bud. Fact is, your car should've been serviced a year after taking delivery even if it had stood parked. 1 year or 15,000km. Or warranty goes boom.
 
satanboy said:
This is not the case with BMW (and Mini)...been there.
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BMWs are quite nifty in that regard. Those green/amber/red service lights? They work on a system that measures amount of fuel consumed. Drive like an auntie and you can go ages between services; hoon about 24/7 and you'll be servicing twice or three times a year.

Similar systems will find their way into more humdrum cars as time goes by I'm sure.
 
snail said:
Has not received a service yet,



Funny seen as though the dealer offered to let me take a service plan prior to reaching 15 000km (and i did question them with regards to the 1 year and they said i didnt need to worry about it as long as i took a service plan prior to 15 000km)
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Call the dealer you got it from. Get them to service the car, have to service at least once a year on motor plans, no matter what the mileage is. Car could do 2kms, you need to service.
 
phiber said:
Call the dealer you got it from. Get them to service the car, have to service at least once a year on motor plans, no matter what the mileage is. Car could do 2kms, you need to service.
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+1

They'll likely just refer you to the user manual, which will probably state exactly what we're saying, but it's worth a shot.

In the end the responsibility is yours to familiarise yourself with the product you bought.
 
Yep, sorry dude. You missed the boat.

My Corsa is going in for its 90,000km/72month service next week - even though it's still under 70,000km on the ODO.

If your car stands in your garage without moving for a year, you need to service it anyway. It's not just wear & tear, but ageing of liquids and whatnot ... apparently.
 
To save you the hassle, here's an excerpt from the UK Vauxhall Corsa's manual:

European service intervals
Service is due every 20,000 miles or
1 year, whichever occurs first.
The European schedule is valid for
the following countries:
Andorra, Austria, Belgium, Bosnia-
Herzegovina, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark,
Estonia, Finland, France, Germany,
Greece, Greenland, Hungary,
Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Macedonia,
Malta, Montenegro, Netherlands,
Norway, Poland, Portugal, Romania,
Serbia, Slovakia, Slovenia, Spain,
Sweden, Switzerland, United
Kingdom.
International service intervals
Service is due every 10,000 miles or
1 year, whichever occurs first.
The international service intervals are
valid for the countries which are not
listed at the european service
intervals.
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You'll be paying for services from here on in, and best you hope the gearbox doesn't explode. Accept it as school fees and move on.
 
phiber said:
Call the dealer you got it from. Get them to service the car, have to service at least once a year on motor plans, no matter what the mileage is. Car could do 2kms, you need to service.
Click to expand...

Im getting it serviced from the dealership i purchased the vehicle from, and like i said....they have my vehicle on their system and they didnt complain when i told them i need a 15 000km service (and they know it's a 2010 model.

As for the theory of every year regardless of it standing or driving...what about the manufacturer of vehicles....those vehicles can stand in the yard for an excess of 2 years sometimes....and yet they dont get a 30 000km service when given to the customer....
 
snail said:
Im getting it serviced from the dealership i purchased the vehicle from, and like i said....they have my vehicle on their system and they didnt complain when i told them i need a 15 000km service (and they know it's a 2010 model.

As for the theory of every year regardless of it standing or driving...what about the manufacturer of vehicles....those vehicles can stand in the yard for an excess of 2 years sometimes....and yet they dont get a 30 000km service when given to the customer....
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dude why you want to argue with us? we are telling you from knowledge and experience the way it is. they obviously do it to cover themselves and also the understandably cannot offer an unlimited time service plan/warranty. you are at fault, klaar.
 
snail said:
Im getting it serviced from the dealership i purchased the vehicle from, and like i said....they have my vehicle on their system and they didnt complain when i told them i need a 15 000km service (and they know it's a 2010 model.
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They'll likely pick it up once the details are entered on the computer system. Expect a call from them, if not with this service (if they miss it), then with every subsequent one. Someone, somewhere is likely to see the discrepancy at some point.

snail said:
As for the theory of every year regardless of it standing or driving...what about the manufacturer of vehicles....those vehicles can stand in the yard for an excess of 2 years sometimes....and yet they dont get a 30 000km service when given to the customer....
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New cars come off the production line with minimal amounts of fuel, oil and other fluids. They can be stored like this almost indefinitely. When a car is actually sold it goes through a pre-delivery inspection which counts as its first service.
 
D3x! said:
dude why you want to argue with us? we are telling you from knowledge and experience the way it is. they obviously do it to cover themselves and also the understandably cannot offer an unlimited time service plan/warranty. you are at fault, klaar.
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Dude, not arguing with you guys, just saying this was the situation i was put in (From what the dealers had informed me of when i first collected the vehicle, and now they didnt even bother complaining to service it). I understand that you guys are more than likely correct, however...like i said, the dealer had informed me otherwise when i had originally purchased it, thats why i was concerned about it.

None the less i will just follow standard procedure from now onwards, and i will get the vehicle constantly serviced by the original dealer so if they give me uphill in future they can check that they have been the 1's servicing it in the past.
 
snail said:
Dude, not arguing with you guys, just saying this was the situation i was put in (From what the dealers had informed me of when i first collected the vehicle, and now they didnt even bother complaining to service it). I understand that you guys are more than likely correct, however...like i said, the dealer had informed me otherwise when i had originally purchased it, thats why i was concerned about it.

None the less i will just follow standard procedure from now onwards, and i will get the vehicle constantly serviced by the original dealer so if they give me uphill in future they can check that they have been the 1's servicing it in the past.
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Just be prepared for the very high probability that someone is going to notice it at some point...

The biggest issue you've got, assuming that nobody initially picks it up, will arise if something major goes wrong. Manufacturers don't like warranty claims, because they cost money. Thus, they will investigate the carp out of any claim in an attempt to not have to pay. At that point, if not sooner, someone is going to notice that your car missed its first service...

Pray to the gods of Opel your car was built on a day where the assembly line had good karma (figuratively speaking, of course) positively pouring out of every bolt, weld, stitch and cast.
 
HapticSimian said:
Just be prepared for the very high probability that someone is going to notice it at some point...

The biggest issue you've got, assuming that nobody initially picks it up, will arise if something major goes wrong. Manufacturers don't like warranty claims, because they cost money. Thus, they will investigate the carp out of any claim in an attempt to not have to pay. At that point, if not sooner, someone is going to notice that your car missed its first service...

Pray to the gods of Opel your car was built on a day where the assembly line had good karma (figuratively speaking, of course) positively pouring out of every bolt, weld, stitch and cast.
Click to expand...

Chev...not opel anymore lol.
 
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