Confused about my supposed 2gig+2gig (night owl) contract.

The package I am on was changed from the 3gig per month (which had night owl) to the 2gig+2gig today, or so I thought. This was done specifically due to the 3gig contract being due for an upgrade.

I was made aware after the upgrade that top up contracts do not have night owl. During the process of "upgrading" the consultant asked whether my employer would mind if it was impossible to exceed the 2gig, to which he replied "yes, however I want the night owl". The consultant ensured him that he would have night owl, however the consultant didn't seem to know what he was doing.

The contract reads as follows:

Handwritten into the contract appears the following:

• "MOFAYA 2gig+2gig", followed by the price being R149
• Data: "2gig+2gig (12-5am)"

Bare in mind the above was handwritten by the consultant.

Later in the contract, titled "Upgrade equipment quotation" the following appears:

• K3772 Usb modem @ R 149 PM on std My Gig 2 for 24 MTHS / Top Up data Std My Gig 2 for 24 months"
• The Package is listed as "MyGig 2 Promo@R149 24M Contract"

So the golden question now is what on earth is it that is on this package?

My boss is now unreachable, having gone on holiday. I desperately need to know how much bandwidth I can use and when I can use it. The vodacom site reflects that I am still working on the 3gig, which is, I assume, just because it has not been updated yet, however I am scared that whatever I use on the 3gig will be subtracted from the 2gig should the 2gig come into effect this month.

Any help would be greatly appreciated.

Top up means it will cut off after 2Gb. I had the same problem when I reached my cap. We found that the consultant loaded the wrong contract. I decided to leave it on the Top up 2Gb so I won't get any nasty surprises.

It won't be a problem for them to change it for you, although the change to the 2 + 2 will only take effect next month.

Is it not 3G speed instead of 3gig data ?

What 3Gig package are you talking about? Reading your post, not only the sales agent seems to be confused. I am on the 2+2 package and is NOT a TopUP!

The package is avialable on 2+2 (unrestricted) or 2GB Topup (capped).

I specifically chose the 2GB Topup because I don't want nasty surprises. In fact, I took three of them, one of them is for my phone account, I pay for calls pre-paid, but I mainly use an 8ta phone for outgoing calls because it is much cheaper).

The 2gig deal availble as normal or topup. Night owl is not available on top up option. If the upgrade was done in march, then the migration to the mofaya tariff will take place last day of this month and be effective 1st of next month.