“Absa tried to kill me”

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“Absa tried to kill me”

HelloPeter's complaints tracker shows that Absa is currently at the bottom of the list of banks when it comes to the compliments and complaints ratios - but the gap isn't as big as you think. more
 
But they were voted the Nr 1 banking brand for the 6th time :confused:

I saw the exact same ad on tv and was wondering if FNB didn't claim that about 2 months ago also. Ah who actually believes advertisers...
 
But they were voted the Nr 1 banking brand for the 6th time :confused:

My guess would be that FNB has so many complaints because of the varying products they offer, e.g. devices, internet, mobile apps, banking, etc.

If you had to compare just their banking complaints to, say, ABSA's banking complaints - it'd probably be a different picture.
 
“My card has now not (worked) for 7 days, and in those 7 days I have twice had my sugar drop low enough to put myself at risk of going into a hypoglycimic coma,” Booi said.

Either correct it to hypoglycemic or use "hypoglycimic (sic)" if he's being directly quoted.
 
This article doesn't really show anything more than what Hellopeter is primarily used for. People see Hellopeter as a way to get attention from a company, so if they have been wronged in anyway, they would want to get it corrected with some satisfying bashing to the companies name. There are plenty of people who are satisfied with the company but won't go out their way to tell every one about it and why should they? Its normal service to them.
 
There is a similar sounding (not the same but close) shop in Jhb to ours in Cape Town. These other people feature on Hello Peter 3 or 4 times a month. Due to the mispronouncing of the name, we have people telling us that they will never use us for car work, gates, etc. When we explain that the shop on Hello Peter is in Jhb, we are in Cape Town and the spelling is not even the same, we get a blank stare. Often people say "why don't you do something about it?" I have written to Hello Peter some 10 times asking them to add Johannesburg to the name of the shop when there is a complaint, but they take no notice.

In January we had the opportunity to buy some bankrupt stock and wanted R 85000 from Standard Bank. It was declined due to the negative comments on Hello Peter. The manageress at the branch said that the decision was made in Jhb and there was nothing she could do. So I showed her (she was very reluctant even to look) the reports and she said there was sufficient similarity to cause confusion. She even declined to mention this to the account manager. So I said that if a Mr Smith committed a murder, would all people called Smith automatically become suspect? I was told that the interview was at an end.
 
There is a similar sounding (not the same but close) shop in Jhb to ours in Cape Town. These other people feature on Hello Peter 3 or 4 times a month. Due to the mispronouncing of the name, we have people telling us that they will never use us for car work, gates, etc. When we explain that the shop on Hello Peter is in Jhb, we are in Cape Town and the spelling is not even the same, we get a blank stare. Often people say "why don't you do something about it?" I have written to Hello Peter some 10 times asking them to add Johannesburg to the name of the shop when there is a complaint, but they take no notice.

In January we had the opportunity to buy some bankrupt stock and wanted R 85000 from Standard Bank. It was declined due to the negative comments on Hello Peter. The manageress at the branch said that the decision was made in Jhb and there was nothing she could do. So I showed her (she was very reluctant even to look) the reports and she said there was sufficient similarity to cause confusion. She even declined to mention this to the account manager. So I said that if a Mr Smith committed a murder, would all people called Smith automatically become suspect? I was told that the interview was at an end.

Well if hellopeter is refusing to distinguish between you and another company which in turn is hurting business, I would suggest you seek legal advice. You could have a strong case given you collect enough evidence.
 
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