KG800, evidence of a corrupt telecommunication industry :(

[fdaniels]

Today I discovered that the email client on my LG KG800 was missing/disabled. So of course I contacted both virgin mobile and LG South Africa. They claimed that the phone does not have an email client ... which is a blatent lie. I know for a fact that the LG Chocolates in the UK do in fact have a native email client!

This brought me to the conclusion that the GSM service providers asked LG to disable this feature on the phone. So tomorrow I will try and take my phone back the the shop I bought it from. I doubt that they will take it back because I had it for 2 weeks already, but it still looks brand new and still has the plastic wrapping thing on it - so it won't hurt to try.

In case I don't manage to get to swapped out for another type of phone, what should I do. Would it be possible to flash the phone's firmware to re-enable this feature? Another funny thing is the fact that the email option is sometimes visibl e on my phone, but it mysteriously disappears from time to time ... so obviously hidden by via (and badly at that! :eek: ).

Your opinions will be valued greatly.
- Francois

[fdaniels]

Does anyone know if its possible to update the firmware on the LG Chocolate (KG800)? Has anyone heard of it being done?

I am hoping to restore the email functionality of my phone. Thanks.

[steve-rsa]

www.howardforums.com should be a start

[bwana]

I dont see where the corruption lies - you'd think the network would want email enabled as it would generate more income for them. :confused:

[fdaniels]

I dont see where the corruption lies - you'd think the network would want email enabled as it would generate more income for them. :confused:

Well I was just thinking that they would prefer for you to make phone calls or send messages via mms / sms, as that is where the real money lies. But you are right, I doubt it was the network operators now. Most likely LG shipped some defective phones down here or something :confused:

So, after 2 weeks of using this phone I sent it back to LG to have it looked at. It sometimes just rebooted when I used applications like the internet browser or some java programs. Its not the battery because it even restarted when it as lying on my desk.

I am going to have a look at the howard website now.