Telkom hiding detail in order to bypass ICASA?

bekdik

Honorary Master
Joined
Dec 5, 2004
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I exist only in my own mind ...
My latest account has just been posted online. Where I could previously see how my rental was made up, I now see a total amount, not detail. I would suspect that this is Telkom's way of bypassing ICASA's regulations.

Comments?

This Month

Rental
Telkom Services Reference Cost


--------------------------------------------------------------------------------

Telephony Telephony detail R696.49

--------------------------------------------------------------------------------

Total(rental) R696.49



Last Month:

Rental
Service/no Description Period No Cost

--------------------------------------------------------------------------------

5555555555 Your Telephone Line 27 Jul 06 - 31 Jul 06 R13.06
5555555555 Home DSL 384 27 Jul 06 - 31 Jul 06 R50.79
5555555555 IdentiCall 27 Jul 06 - 26 Aug 06 R8.64
5555555555 Telkom CLOSER Option 3 27 Jul 06 - 31 Jul 06 R28.00
5555555555 Your Telephone Line 01 Aug 06 - 26 Aug 06 R73.51
5555555555 Home DSL 384 01 Aug 06 - 26 Aug 06 R180.25
5555555555 Telkom CLOSER Option 3 01 Aug 06 - 26 Aug 06 R139.96
5555555555 TIPA Advanced 3GB Shaped 27 Jul 06 - 26 Aug 06 R218.42

--------------------------------------------------------------------------------

Total (rental) R712.63
 
There should be a link on your statement which takes you to a detailed breakdown of the charges.
 
Click on the Heading

I also noted that but if you click on 'Telephony' you will get to your breakdown as per the pervious months.
 
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