Will pay R 500 for anyone that can help urgently!!!

K

King

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I'm urgently in need of a cost effective adapter or any other patent to get from a telephone line to my soundcard line-in/mic to record conversations. I see that telephone recording adapters overseas are widely available, but not in SA.

Got my hands on a adapter which plug into handset and with audio jack for line-in on soundcard( actually made for a tape recorder ), but get a loud noise on the line then. Maybe because only for tape recorder and not soundcards, don't know. It damaged my soundcard also.

Something that can plug into telephone line and with either audio(earphone jack) on the other side, or any connector that will work, please help!!!

Thanks!
 
get one of those stick on telephone mic things

old school
 
Because of voltages and such running over the telkom copper, it will probably be easier to record voice calls on your pc using a voice modem rather than a soundcard. A cheap pci internal voice modem shouldn't cost more than R100. I did a quick google search and I see there is lots of software that will record telephone calls on a voice modem ie. http://www.modemspy.com/en/index.php
 
king, if I recall correctly this kind of thing costs less than R200 and you don't need to run it through a computer or anything (though that is probably a good idea if you need really top notch recordings - I'm sure there's software out there that reduces 'noise' on the line). But assuming the line itself is not too rusty and your normal telephone conversations are clear enough, I'd just hook something directly to the line.

I have forwarded your request to someone who may or may not be able to help. If you do not receive word from him, then give HiFi corp a call, or visit your local 'spy gadget' electronics shop, or even call up your friendly lawyers (if you have one) and ask what equipment they have in place for this sort of thing. If they say that they don't have this sort of equipment then they're either lying or they're not very good at their job.
 
u can just use and old usr robotics modem
 
Gambit said:
I think you have to inform the party on the other side of the line that "you might record the conversation" for the recording to be admissible in court.
Click to expand...


Thought so, like you hear everytime you call a call centre.
 
Thanks all for the response, just few things,

DEBBIE2 - It has to be recorded on the pc, so therefor I cannot use a normal voice recorder.

WILLROB - I cannot use a mic, because it is for a business and it wouldn't look very professional.

SYNDYRE - The legalities is there problem, I onsly supply the infrastructure.

GAMBIT - If I use a normal voice modem, it works fine on my test pc with phone line, but as soon as I implement it into a pc and telephone line from PABX, it cuts out as soon as the recording starts.

I've also tried from a line-out of modem to soundcard line-in, but no sound came through, maybe something wrong with the modem? Any modem you can recommend?
 
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Gambit said:
I think you have to inform the party on the other side of the line that "you might record the conversation" for the recording to be admissible in court.
Click to expand...
I think it would suffice just to have one party knowing the conversation is recorded.
 
besides if you tell somebody that its recording, then that defeats the whole object because it makes people more cautious
 
daysleeper said:
besides if you tell somebody that its recording, then that defeats the whole object because it makes people more cautious
Click to expand...

The idea is not to scare the other party, but it is good to let them think what they're saying before speaking.

It is for insurance claims, if someone e.g. added/removed something via telephone from/to their policy, this is the evidence, should it be needed.

It protect both parties from technicalities and mistakes.....whether on purpose or by mistake.
 
If you can find a coil with a resistance of about 2000 Ohms, you can connect it to the min input of your PC, them place place it near the transformer in the phone - simply done by taking phone off hook and moving the coil while listening for loudest signal. One used to be able to buy these things with a suction cup for attachment. I'd also use the oldest Protea phone as this is liable to have a larger transformer.

You might be able to get the coil from an old 12V bell armature.
 
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King said:
The idea is not to scare the other party, but it is good to let them think what they're saying before speaking.

It is for insurance claims, if someone e.g. added/removed something via telephone from/to their policy, this is the evidence, should it be needed.

It protect both parties from technicalities and mistakes.....whether on purpose or by mistake.
Click to expand...

Hi King

From your remarks, I am guessing that you run a short-term insurance brokerage. Am I correct?

a dozen or so of my clients are insurance brokers. I have visited all the options with voice recording systems. All the PC based ones have got the same weakness. PC sound recording is very problematic. None of the systems trailed by myself and my clients, stood up to compliance testing. IE the recordings won't stand up in court. Technically they are too weak.

What you need a a centralized recording system. I have successfully implemented 2 types of solutions.

1. Asterisk Software PABX
The asterisk software functions as a smart PABX, replacing your existing PABX. It will run on almost any desktop PC. The only requirements are that you need to have VOIP phones, software phones. The software is free and carries no subscription fees.

2. Voicelogger PABX recording systems
look here: http://www.voicelogger.co.za/VOIJAVU 301 overview.htm


Both those solutions are more expensive, but I know for a fact that they work!!!
 
Sapphiron said:
Hi King

From your remarks, I am guessing that you run a short-term insurance brokerage. Am I correct?

a dozen or so of my clients are insurance brokers. I have visited all the options with voice recording systems. All the PC based ones have got the same weakness. PC sound recording is very problematic. None of the systems trailed by myself and my clients, stood up to compliance testing. IE the recordings won't stand up in court. Technically they are too weak.

What you need a a centralized recording system. I have successfully implemented 2 types of solutions.

1. Asterisk Software PABX
The asterisk software functions as a smart PABX, replacing your existing PABX. It will run on almost any desktop PC. The only requirements are that you need to have VOIP phones, software phones. The software is free and carries no subscription fees.

2. Voicelogger PABX recording systems
look here: http://www.voicelogger.co.za/VOIJAVU 301 overview.htm


Both those solutions are more expensive, but I know for a fact that they work!!!
Click to expand...

Sapphiron - Thanks for the input, but the pc based solutions is what I'm looking for. I don't need it in that extreme. Can you provide me with a working pc based solutions, I got alot of software that will work, as long as I can get the voice in the pc, which is the problem.
 
Try

Hi Why dont you call Comstalk they have a branch in CT and JHB they have a simple system I think about R700 per pc if you call the CT branch you can talk to Carl :D Or import them from UK I did but this would not be cost affective if you only need 1
 
I just did a setup like this for a client last week. Worked like a charm. I use this software:

http://www.nch.com.au/vrs/index.html

and a little adapter that has connectors for phone lines on one side, and a cable that goes to the line-in of your sound card on the other.

The software is great and does everything like time-stamping the recorded calls and works completely automatic once it is configured correctly.
 
Skeptik said:
I think it would suffice just to have one party knowing the conversation is recorded.
Click to expand...

I disagree.... its WAY more fun when BOTH parties are aware of the recording/monitoring being done heheh....

and bedik? This >It sounds as if you need an isdn rather than analogue modem.< was a really interesting piece of information. I thank you :D

toady:D
 
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