Faust, or How I Sold my Soul to Telkom

Excellent read. :)

Thing is, ADSL is awesome. Compared to dial-up it makes me happy enough to cry.

It's the capping, the disconnections and the horrendous price that makes me want to die.
 
Banish the Vogons!

I think all the Vogons are working in the upper echelons at Telkom. Their 'on-the-ground' staff are often very pleasant and try to be as helpful as they can. But the often lengthy and bizarre procedures for ordering, querying and installing an ADSL service leave them powerless to do any real good for customers and have even the most astute technical wizards scratching their heads.

This has been my experience exactly... will be ordering ADSL for a 3rd time in Feb. This time hopefully successful...
 
Then you say a prayer over your router each night and hope that when you wake in the morning the status light will be blinking its steady, reassuring beat.
Classic :D
 
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