[Vodacom] Can't dial into voicemail of ported number

mystic007

mystic007

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When I try to dial directly into the voicemail of a number that was ported from Cell-C to Vodacom by dialling 084131XXXXXXX I get a voice that says that the number does not exist even though it does exist.

Does this mean that you cannot dial into the voicemail of a ported number or can this be fixed?

(Can a moderator please move this post to the Cellular: Phones, Call Contracts, Content subforum. Only saw it after posting)
 
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It looks like all these MNP issues still have to be sorted out. They should be eventually, just takes time.
 
mystic007 said:
When I try to dial directly into the voicemail of a number that was ported from Cell-C to Vodacom by dialling 084131XXXXXXX I get a voice that says that the number does not exist even though it does exist.

Does this mean that you cannot dial into the voicemail of a ported number or can this be fixed?

(Can a moderator please move this post to the Cellular: Phones, Call Contracts, Content subforum. Only saw it after posting)
Click to expand...

Try 082-14-84x-xxxx.

If you dail 084-14 the Cell-C network won't know that that's a ported number and won't forward the call to the Vodacom network.

AFAIK, Vodacom is the only network that will route direct voice mail numbers correctly to ported numbers.

If you're on one of the other networks you need to know if the number ported and then dial the network as per the above example.
 
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vodacom3g said:
Try 082-14-84x-xxxx.

If you dail 084-14 the Cell-C network won't know that that's a ported number and won't forward the call to the Vodacom network.
Click to expand...

What if you don't know what network the person is on?

Lets say someone just gives me their number as 083 XXX XXXX - they could be on Vodacom, Cell-C or MTN - I don't know?
 
vodacom3g said:
The network that you ported from should route it but as far as I know only Vodacom is doing this.
Click to expand...

So in other words even once you're ported you're still to some degree reliant on the (in)competence of your original network?
 
vodacom3g said:
My understanding, except (in this case) Vodacom seems to route it properly. (I hope!)
Click to expand...

To be blunt I was more worried about the poor people porting from Cell C! lol. :eek:

:D

Edit: Sorry I read your post again and see what you mean now. ;)
 
vodacom3g said:
Try 082-14-84x-xxxx.

If you dail 084-14 the Cell-C network won't know that that's a ported number and won't forward the call to the Vodacom network.

AFAIK, Vodacom is the only network that will route direct voice mail numbers correctly to ported numbers.

If you're on one of the other networks you need to know if the number ported and then dial the network as per the above example.
Click to expand...

Thanks vodacom3g it works
 
escalate the query to mnp as it is routing issue on the network,this one of the things the networks did not forsee happpening when porting was introduced.
 
TROLL ALERT.

The last active post in this thread was 31 January 2007. Please dont revive irrelevant threads.
 
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