over 30 hours and telkom is still not able to say when the problem, which according to kayalami @ telkom is affecting at least 70 adsl customers in hout bay, will be resolved
The problem has been resolved. Not bad Telkom, DSL has been down since Friday evening and it was only fixed about 40mins ago. Atleast they called to say it would be broken and called again when it was fixed.
oh wow, like shoe weeeeeee, adsl is up.... let's see how long it lasts!
i suppose i shouldn't complain about the fact that not one of the 11 telkom staff members iv'e spoken to since advising them that there is a problem, at 08h25 on friday morning 16/3/2007, have called back yet.
You're lucky, mine was down until about 6pm last night. So thats more than 48 hours for me. Had to use 3G to do my work. At R2.00 per MB I'm not a happy camper.
Mine came up yesterday afternoon. We were actually lucky in that they did actually call us back and keep us updated on the status. Maybe because ours is a business account? Although at about 9pm on Saturday, I was told that they were working on the "last cable" and it would just be an hour or two more.
i reported 2 faults - a business account on fri and my home line on sat - 2 different lines, 2-3km's apart.
anyway, telkom eventually called me at 09h28 today... un/fortunately, i missed the call.