High latency in Randburg/Northgate and surrounds

Hi Guys

Quite a few reports have been made of very high latency on any dsl lines in this area - repeated calls to Telkom Support has left a bitter taste in my mouth ... referring me to my isp... all 3 of them ...

Anyone else currently having latency issues (1st hop already)

I'm in Zandspruit(by Honeydew police station)....high latency yesterday but seems fine now

latency normal

In Randburg latency is as good as it has ever been.

Which backbone?

I have had seriously bad packet loss for the last 2 weeks or so.

It basically equates to anywhere between 3 and 9% packet loss but makes online gaming virtually impossible.
Initially it was only on my Saix account while IS was perfect but that has now changed and the packet loss is on both accounts.

I am in Northriding (Corner of Blandford and Ascot) and there has been a lot of activity around the Telkom exchange and the manholes in front of the various complexes so I dont know if that could've caused it.

Anyone else having similar problems in the area?

Randburg exchange

ADSL 4096

www.google.com
Ping statistics for 66.249.89.99:
Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 413ms, Maximum = 416ms, Average = 414ms
This is normally ±220ms

Ping statistics for 196.30.31.120:
Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 19ms, Average = 13ms

These results are consistent with those obtained over the past few days.

Perhaps there is now overload due to expansion in your area? Construction interfered with local reticulation?

Yes.. Honeydew..

512k Line.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

Pinging google.com [64.233.167.99] with 32 bytes of data:

Reply from 64.233.167.99: bytes=32 time=626ms TTL=236
Reply from 64.233.167.99: bytes=32 time=624ms TTL=236
Reply from 64.233.167.99: bytes=32 time=626ms TTL=236
Reply from 64.233.167.99: bytes=32 time=625ms TTL=236

Ping statistics for 64.233.167.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 624ms, Maximum = 626ms, Average = 625ms

Yes, excessively high latency in North Riding on Sunday. Was pinging ~3500ms on my shaped and ~1000 on unshaped to my WoW server. Downloads sluggish, sites not coming up, etc, etc, etc. Clearly not just ur ISP then.

Haven't tried today tho.

I've been battling with my line since Friday evening... local is ok. International is borked, especially to WoW servers and sites...

Tracing route to worldofwar.net [213.131.253.171]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.254
2 33 ms 32 ms 33 ms c1-1-1.tpr.isadsl.co.za [196.209.80.1]
3 35 ms 37 ms 35 ms 196.38.73.181
4 36 ms 41 ms 39 ms 196.38.73.142
5 36 ms 36 ms 36 ms 196.38.73.137
6 37 ms 36 ms 36 ms cdsl2-rba.isdsl.net [196.36.80.162]
7 38 ms 35 ms 35 ms 196.36.80.165
8 600 ms 603 ms 603 ms 168.209.0.242
9 678 ms 676 ms 675 ms 168.209.100.38
10 681 ms 676 ms 677 ms 168.209.246.1
11 1216 ms 1224 ms 1228 ms g2-5.mpd01.lon02.atlas.cogentco.com [149.6.148.1
]
12 1229 ms 1217 ms 1205 ms v3491.mpd01.lon01.atlas.cogentco.com [130.117.2.
221]
13 1224 ms 1232 ms 1231 ms t1-1.mpd02.lon01.atlas.cogentco.com [130.117.2.2
6]
14 1237 ms 1250 ms 1253 ms p3-2.mpd01.ams03.atlas.cogentco.com [130.117.1.1
69]
15 * * * Request timed out.
16 * 1192 ms 1217 ms ae-1-19.bbr1.dus1.de.inetbone.net [213.203.213.7
0]
17 * 1206 ms 1226 ms ae-1-0.edge2.dus1.de.inetbone.net [213.203.192.1
85]
18 1242 ms 1242 ms 1241 ms core1.dus.de.comtrance.net [213.203.213.226]
19 1250 ms 1231 ms 1212 ms ns1.loadedinc.com [213.131.253.171]

Is it just the IS backbone hosted accounts or is everyone suffering?

Also had erratic behaviour on WoW servers. Was really bad last week Thursday.

Also effecting my unshapped account.

The general reaction I've gotten from some work colleagues was that any IS hosted ADSL accounts are crap anyway, but be that as it may, I'd still like to know if there is something that can be done about it, as short of changing ISP's or getting a Rage VPN account again, I'm not sure I can live with 1600ms+ ping times to the WoW:US Stormrage servers for much longer.

The sad thing is, local browsing is brilliant, so from a Telkom point of view, it's grafting happily. As soon as we hit that London link, though, it goes pear-shaped.

medraught said:

The general reaction I've gotten from some work colleagues was that any IS hosted ADSL accounts are crap anyway

Click to expand...

Its my SAIX accounts that have been giving me the most uphill lately.

This doesn't sound good, I as looking forward to ADSL without all of these problems. Well I guess MyADSL exists for a reason..

EHV - its OK

Randburg exchange. 4 Km away.
Closer Option 5.
TelkomInternet 3g capped Monday at 6gig+ 'til 1st April.
Now TelkomInternet 2g to be cancelled on 1st April.
Connect speed 4096/384
Line attenuation 40db/10db
Noise margin 11db/14db

Pinging 66.249.89.104 with 32 bytes of data:
Ping statistics for 66.249.89.104:
Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 222ms, Maximum = 226ms, Average = 223ms

This is the normal latency to Google.
The latency has been 400ms+ for the last few days but is OK today.
iBurst speed test - 3.46Mbps/283kbps


Randburg/Blairgowrie
iBurst i-Go Lite. Illovo BS. 4 Km away.
8M mast + Radiant Yagi - (-72db to -73db)

Pinging 66.249.89.104 with 32 bytes of data:
Ping statistics for 66.249.89.104:
Packets: Sent = 30, Received = 23, Lost = 7 (23% loss),
Approximate round trip times in milli-seconds:
Minimum = 526ms, Maximum = 949ms, Average = 646ms
iBurst speed test - 442kbps/239kbps

As you can see, ADSL and iBurst tested within minutes of each other yield interesting comparisons.

In my location, ADSL is both faster and more stable than iBurst.

However, I did not appreciate having my ADSL capped on Monday without warning, and I think it absurd that I had to subscribe to a new 2g account with new User ID and Password. To circumvent this problem in future, I will subscribe to WebAfrica for their R70 per gig pay as you go to keep going when I get capped next month.

Personal experience of accounts departments:
Telkom does what they say they will do to fix problems.
iBurst never gets it right. I have been charged for 3 Security Suites since I installed one (1) last year. It is still like that on my latest account depite credits being given last month.

All is not as it should be

Ok here are some ping results

Connect speed 4096/384
Line attenuation 41db/22.5db
Noise margin 15.1db/12db

(all tests done with "ping saix.net -n 50")

Telkom SAIX account
Ping statistics for 196.25.1.200:
Packets: Sent = 50, Received = 42, Lost = 8 (16% loss),
Approximate round trip times in milli-seconds:
Minimum = 31ms, Maximum = 48ms, Average = 33ms


Imaginet SAIX account
Ping statistics for 196.25.1.200:
Packets: Sent = 50, Received = 47, Lost = 3 (6% loss),
Approximate round trip times in milli-seconds:
Minimum = 31ms, Maximum = 48ms, Average = 33ms

Imaginet IS local only account
hard capped


Webafrica IS local only account
Ping statistics for 196.25.1.200:
Packets: Sent = 50, Received = 44, Lost = 6 (12% loss),
Approximate round trip times in milli-seconds:
Minimum = 33ms, Maximum = 50ms, Average = 35ms


I am seriously at a loss here (pardon the pun) and this is as frustrating as all hell when you are trying to play an FPS.
Downloads are by and large unaffected.

Amyone have any ideas what could be causing this?