iburst advertising bulls**t

J

jb007za

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Driving into work this morning, I heard an iBurst ad offering impartial advice. The ad went along the lines of "call us for the most cost effective broadband solution... honest advice, even if that means recommending a competitor"

So... I put them to the test.

Told the agent I was looking for an account with 3 to 4 gigabytes of data every month.

IBurst Classic (3.5 GB p/m)
No modem & month to month: R 599
Desktop modem & 24 month contract: R 699
Laptop/USB modem & 24 month contact: R 679

Cybersmart ADSL 512/256kbs circuit plus 3 GIG CAP R429 (all inclusive --> ADSL line portion & usage allowance)
Includes free router

Even adding in the Telkom line rental (R110), it's still cheaper @ R 540.

She said iBurst was definitely the way to go.

Impartial? Whatever!

Calling the ASA unless I get a response from iBurst swiftly. And, yes, I have all the details - call time, operator, etc.
 
They could do with another rap across the knuckles so go for it.;)
 
Thanks guys... the principle of it justs irks me... flippin false advertising.

BTW, does the ASA really charge one to submit a complaint?
 
do they state what their measure of cost effectiveness is?
 
jb007za said:
does the ASA really charge one to submit a complaint?
Click to expand...

I've no idea but the person who can answer that question is who.is.michael.
He will probably respond to your question today sometime.
 
If I could get over 100kpbs downloads on on a 512 adsl connection I'd be in agreement. They like many other companies though, they can hide behind the niggles and spin doctoring of what's currently available and what they offer.
 
jb007za said:
Thanks guys... the principle of it justs irks me... flippin false advertising.

BTW, does the ASA really charge one to submit a complaint?
Click to expand...
No, ASASA does not charge consumers that submit complaints, ASASA only charges competitors that submit complaints against one another.

It only takes a few minutes to submit a complaint via www.asasa.org.za [as a consumer that is].
who.is.michael said:
Well don't worry the ASA is to rule shortly on sanctions against iBurst...
Click to expand...
Was wondering how that was progressing, the thing is that we don't know which direction ASASA's ruling will go, perhaps a few more valid complaints about iBurst's latest advertising will help ASASA decide that iBurst is up to its old tricks again and that sanctions really are necessary to protect consumers that haven't got a clue.
 
ic said:
Was wondering how that was progressing, the thing is that we don't know which direction ASASA's ruling will go, perhaps a few more valid complaints about iBurst's latest advertising will help ASASA decide that iBurst is up to its old tricks again and that sanctions really are necessary to protect consumers that haven't got a clue.
Click to expand...



Hi ic

Well one just has to take an objective look at their current advertising campaign and one can only come to one conclusion.

I however do agree with you, more consumers should channel their complaints were it will make a difference but it seems most consumers are either reluctant or apathetic.

Regards

M
 
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