Um, Seems that i'm the only one with no network coverage since yesterday

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Boodles

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Cant recieve calls or make since about 3pm yesterday.

Swtich phone on/off, done network search, all that stuff. But my phone says no network coverage.

I find it strange no one else having this prob. Virgin Interent is working though.

What will virgin call centre say if i phone? lol. Spose i'll give it a go.
 
truth

lmao. Virgin would blame your phone, telkom,vodacom,mtn, tabo mbeki, and anyone else thats around..lol They will then say " we have logged your call and will get someone to get back to you" pmpl to which you
will wait till you are blue in the face and pulling pension and still they wont get back to you. The next time you call it will be a case of "start of back at one" pmpl WELCOME TO VIRGIN!! "THE TRUTH SHALL SET YOU FREE" eventually anyway. lol :p
 
Hi Boodles,

We are not having any problem on the network currently, pls PM me your mobile so that i can check on the network.
 
VIRGIN IS crap all cellphone providers in SA SUCK!!! All they do is rip us off!! I set up roaming now with vodacom, going overseas and it will be R28.50 a minute for me to call south africa. R28.50 a MINUTE! That is fkn ridiculous!
 
phiber said:
VIRGIN IS crap all cellphone providers in SA SUCK!!! All they do is rip us off!! I set up roaming now with vodacom, going overseas and it will be R28.50 a minute for me to call south africa. R28.50 a MINUTE! That is fkn ridiculous!
Click to expand...

Please note that when you are roaming, you get charged by the rates of the network that you are roaming on. This is also dependent on the current exchange rates
 
I expect the way things are running over in the VM camp, you will be the only one left on their system!

Ndlovu, wherefor art my VRewards old chap?? Now let's be a good reppie and not hedge the tricky questions questions.:D
 
The best thing will be when they phone you with a questionnaire about how you found their service etc when they haven't even solved your query yet. Don't forget to tell them that they are %$#& Maybe if enough people tell them they will listen but I doubt that. I wonder if the overseas Virgin companies are this cr@p?
 
pkid said:
The best thing will be when they phone you with a questionnaire about how you found their service etc when they haven't even solved your query yet. Don't forget to tell them that they are %$#& Maybe if enough people tell them they will listen but I doubt that. I wonder if the overseas Virgin companies are this cr@p?
Click to expand...
No, quite the opposite. They are generally quite concerned about customer satisfaction at VM UK. In fact they offer on the spot compensation if you have problems. They are most obliging. A dramatic contrast to VM SA, where their forum rep Ndlovu only answers the questions he feels like tackling. Hopeless!!
 
Well, took my sim to a virgin to get a sim swap, it was stuffed, but now i have to wait for them to activate the sim. So i have no phone since friday, 3pm. Since i rely 100% on virgin for interent and business phone calls - i guess thats just too bad.

Not sure when it will be activated, but its really kinda urgent, to say the least.

Hope i dont get a bollocking from customers when sim is activated, what do i say??, becuase after all, they dont want silly excuses like "my sim was stuffed".
 
Boodles said:
Well, took my sim to a virgin to get a sim swap, it was stuffed, but now i have to wait for them to activate the sim. So i have no phone since friday, 3pm. Since i rely 100% on virgin for interent and business phone calls - i guess thats just too bad.

Not sure when it will be activated, but its really kinda urgent, to say the least.

Hope i dont get a bollocking from customers when sim is activated, what do i say??, becuase after all, they dont want silly excuses like "my sim was stuffed".
Click to expand...

Port from Virgin and save yourself all the frustration.
 
port

yip i agree..lol if ever in doubt, port, port and port again. The
further you get away from VM aka (very*** mobile) the better off
you are. Thats the ONLY truth that will set you free. :p
 
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