I'm so sick of Virgin's dead connection!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[jacqvt]

:mad:Virgin, you are the worst I've ever seen in my life. You suck big time. I hope with all my heart that you go bankrupt soon, and may you rest in NO PEACE AT ALL!!!!!!!!! I'm so sick of this dead connection so very often, so sick of this worse speed, so sick of disconnects, and so sick of your brain dead staff, who cant help me ever. From now on I will make it my duty to tell everyone about how very very bad you are. It's nice to just take my money, and prey on us who can't afford better. I hope you all die!!!!

[Aqua_lung]

I'm changing to Vodacom today as well

[Syndyre]

So dump Virgin then?

[Jonny Two Shoes]

It's nice to just take my money, and prey on us who can't afford better. I hope you all die!!!!

^^ He would if he could

[Syndyre]

Its not even that cheap anymore.

[mercurial]

their name cannot be "virgin" if they're effing you around so much.

[jacqvt]

I spend on the most R100 per month, And then they are the cheapest, but also the very worst.

[Aqua_lung]

You get what you pay for I guess?

[mercurial]

You get what you pay for I guess?

lol exactly. if it sounds too good to be true, it usually is.

[Anthro]

I have had some awesome service from them - so the flipside is also true

[jacqvt]

I have had some awesome service from them - so the flipside is also true

Well you're one in a million. I wish they pleased me too.

[HavocXphere]

Depends heavily on location. Most people here in Pretoria seem to get 8-9kB/s while the smaller towns often get <1kB/s and lots of disconnects.

And yes, one gets what one pays for. You could go for ADSL and pay R200/pm, or you could go for Vodacom and pay R289/pm. Both offer good connection...at a price.

[Connor]

I spend on the most R100 per month, And then they are the cheapest, but also the very worst.

Just port to vodacom and for R189 you get 3G/HSDPA speeds and 500megs. Trust me ive been where you are now with virgin, i spent anything between R700 - R1000 per month with them and had endless crap with there service and lies. Now i spend half that amount, the service is great the speeds are awesome and i dont have to worry that im being ripped off anymore. Trust me paying that little bit extra is worth every cent. :p

[Aqua_lung]

We'll I've stopped using virgin today but Vodacom is giving me the same connection issues on my side.

My advise would be if you're not willing to buy a data bundle each month from Vodacom then Virgin does offer the best deal for under R100

[Anthro]

Well you're one in a million. I wish they pleased me too.

I am in the KZN area, maybe their infrastructure is coping with less people?;)

[Skeptik]

I have had some aweful service from them - so the backside is also true

Agreed:D

[jacqvt]

I know this isn'T mtn forum, but how are they overall? Cause they have hsdpa in my area, and vc not. I must say their edge is very good here too.

[Syndyre]

I know this isn'T mtn forum, but how are they overall? Cause they have hsdpa in my area, and vc not. I must say their edge is very good here too.

Infinitely better than Virgin.

[cavedog]

They suck so mUcHHHHHH When I call about the internet that is off they tell me too internet traffic too internet traffic too internet traffic too internet traffic
Im sooooooooooooooooooooooooo sick of it! Im with Virgin Mobile since porting started I ported my voda number to virgin but it SUCKS!!!!!!!!!!!!!!!!

[jacqvt]

If only virgin was like the past 2 days for ever. Not one dead moment.

[cavedog]

If only virgin was like the past 2 days for ever. Not one dead moment.

I think the reason for this is cause virgin mobile aint free no more. So the traffic on the box is much less.

[Beri]

richard.branson@fly.virgin.com

I think it is time that everyone with a problem contact the man himself :)

[jacqvt]

You think it will help emailing him, the big big big boss?

[Beri]

Just point him to this site. Let him know what is really going on.

[Connor]

Just point him to this site. Let him know what is really going on.

Yeah i agree let him come see for himself what his staff at virgin SA are
doing to his companies name and what kind of service they are giving his clients.:mad:

[jacqvt]

I sent him a email just now. Maybe just maybe....

[Skeptik]

I've added my own e-mail to the fray. Let's get ignored together. :D

[Aqua_lung]

I've been using my Virgin sim in a Nokia 6230 and the connection seems to be much better than what it was in my SE w550i, I downloaded about 100MB yesterday easily.

[pkid]

They have given me endless problems with billing as well. Totally useless and incompetent.

[jacqvt]

Thats one problem I didn't have with them. Maybe just lucky me.

[wabbit16]

I stay on a farm near Port Alfred (EC), and the coverage is nothing less than crap. 3G...had my new phone 2 days already and not once have I experienced 3G. And in the evenings I get connection (EDGE) for about a minute, then it disappears for two. But I'm not moaning, at least you can still get internet if you don't have airtime, even if they cut you out a lot:-)

[Beri]

I sent him a email just now. Maybe just maybe....

let us know if you got a response

[Skeptik]

I stay on a farm near Port Alfred (EC), and the coverage is nothing less than crap. 3G...had my new phone 2 days already and not once have I experienced 3G. And in the evenings I get connection (EDGE) for about a minute, then it disappears for two. But I'm not moaning, at least you can still get internet if you don't have airtime, even if they cut you out a lot:-)
Port Alfred is still a bit of a dorp, so you can't expect them to have major infrastructure. OK, so there are some rich dudes there with holiday homes, but it's quite seasonal. [Have they tarred the roads yet?]
What do you mean about the "internet if you don't have airtime"?

[jacqvt]

let us know if you got a response

Will do. But dont expect a response, cause would the big sir worry about a poor oukie here in benoni.:D

[cavedog]

Guys Virgin Mobile wnts you to send your complaints to -->> notsohappy@virginmobile.co.za

Ill be sending like 20! Lets all complain maybe they will get it fixed sooner!

[Connor]

Guys Virgin Mobile wnts you to send your complaints to -->> notsohappy@virginmobile.co.za

Ill be sending like 20! Lets all complain maybe they will get it fixed sooner!

roflmao!!!! dude you must be new to virgin. lol there not so happy email addy is worse than there 123 sort me out centre. You will just end up sending emails till you blue in the face, cause all they do is give you the
run around.lol been there done that kind of story.:p

[demon angel]

Why dont they just give us their cruddy gprs service for free?
They are sinking faster then Titanic, i cant wait to see what they will do.
No surprise their network isnt making money.
Every time i read the Virgin thread 80&#37; is negative.
DO SOMETHING VIRGIN, YOU IDIOTS!

[jacqvt]

let us know if you got a response
Still nothing. Just as I thought, Virgin are just worried about making their undeserved money!

Guys Virgin Mobile wnts you to send your complaints to -->> notsohappy@virginmobile.co.za

Ill be sending like 20! Lets all complain maybe they will get it fixed sooner!
You think they will answer your email, or even do something other than telling you it's just too much traffic? If the big boss don't even do something or respond to my email, why in hell will the support centre do it?


Why dont they just give us their cruddy gprs service for free?
They are sinking faster then Titanic, i cant wait to see what they will do.
No surprise their network isnt making money.
Every time i read the Virgin thread 80% is negative.
DO SOMETHING VIRGIN, YOU IDIOTS!

I must correct you there, I think it's more than just 80% negative. How about 200%? I can't understand why people like them don't do something. I mean in SA there's a huge marked for better internet, faster, more reliable and stable, and with better overall service. Why can't they jump in and do something, and get more customers, and so on? Why just sit and look how the other networks take all the cream? I just wish we could get someone on this forum, from Virgin, who can do something, and who doesn't just give empty promises. But if the big boss don't even care, why would the rest?

[Connor]

Personaly i think the only reason the virgin group put up virgin mobile in S.A.
and create 400 and odd little jobs was cause they wanted virgin money to be
approved for business in our country. Cause lets face it thats where the BIG MONEY
is at. Now that they got what they wanted, they couldnt care less about the mobile side of things. Just think about it, why hasn't virgin mobile made any attempt to
secure any permanent telecommunications infrastructure? They been here like 2years already and still havent even sorted a stable reliable network.

[Anthro]

I have had some awesome service from them - so the flipside is also true
Here's a video of what I mean
http://s191.photobucket.com/albums/z314/wehnkeb/?action=view&current=Untitled4.flv
I pull at that speed constantly