Well Done Guys

[Sliver]

http://www.itweb.co.za/sections/telecoms/2003/0308061038.asp?O=FPLF

Great work, the word is getting round fast, maybe there is still some hope.

[herbs]

Love the last bit about considering your requirement sna dusing ISDN or Diginet, ranks up there with the "world will only need 5 computers"

So I deduce from this:

We, telkom will continue to underperform and overcharge on the ADSL to force current Diginet / ISDN users to stay there. The ADSL service will remain poor until nobody is interested anymore and we can say we did our bit for info liberation.

Thanks for posting it though.

[ASnogarD]

More negative publicity more pressure [}:)]

[SandMan]

Hi,

While I haven't hit the 3Gig cap in my first month (yet) I must state that the below-average pings to international sites is my biggest concern. Online gaming does not pull nearly the same amount of data as what a 50MB+ download does, and the data is spread out much more evenly, thus not as hard on a connection than a full-blown download, be it http, ftp, p2p, etc. I do not condone the pathetic 3Gig cap though.

Telkom is made of excuses and always dodges the issue, as Mr Andrew Weldrick kindly demonstrated in his reply to that article. They (Telkom) rely on us end-users to pay the insane salaries of the management whom sit on their rears while steering the big monopoly boat called Telkom.

All we're asking for is value (and thus acceptable service) for our hard-earned money which Telkom enjoys gobbling up with a very unacceptable service.

Disgruntled,
SandMan [V]

[ernstn]

"Weldrick says end-users should assess their requirements carefully, and if high-volume downloads are important to them, they should look at more appropriate solutions such as ISDN or leased lines for which the correct bandwidth may be allocated."

I must remind Telkom that I actually paid a premium to convert from ISDN to ADSL. At that stage nobody told me that I am a fool for doing that. In my life I have not heard such a stupid comment. Why on earth should a slower link be appropriate for people wanting to partake in teleconferencing, watch videofeeds and download files and listen to radio stations and play games.

I believe that Telkom should refund my conversion to ADSL, reintroduce my ISDN service at no cost and give me a full refund for my ADSL modem. A reminder, the advertised speed of ADSL is not a problem, but the 3 gigabyte cap and international bandwidth for ADSL users are. Is that guy serious?

[rpm]

Hi Ernstn

A refund and conversion to ISDN is one of the things we asked for in our letter to Telkom. They will still have to come back to us, and I will be interested to see what they have to say. We still bought ADSL under the ‘need for speed’ advertising campaign and they will have to answer for the service they provide.

Regards,

RPM
rpm@myadsl.co.za

[Hyperion]

Why would you want to change back to ISDN?
I had ISDN before, and I think that ADSL is faster? Am I wrong?

[rpm]

Hi Hyperion

The speed varies greatly. The problem for me is daytime usage and online gaming. I very seldom get ping times below 1000 ms which is needed to participate in our online tournaments. My ping varies from around 2000 to 500 000 ms (no typo!). My friends on 128 k ISDN constantly sits between 300 and 600 ms. I would at least like ADSL users that have been conned by the ADSL speed ads to have a choice, and a refund if they are unhappy with the speed.

Regards,

RPM
rpm@myadsl.co.za

[ASnogarD]

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Hyperion</i>
<br />Why would you want to change back to ISDN?
I had ISDN before, and I think that ADSL is faster? Am I wrong?
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Overall I would be satified with ADSL if there was no limit , I was aware of the limit when I got ADSL however the capped speed is useless, I can't utilise it at all - it may as well not exist.

My argument is that with the network shaping, abusive applications like P2P (Kazaa) are limited before I get capped, I can only utilise it after midnight till early morning before bussiness hours, during this period the P2P works fine. During business hours and up to around midnight it doesn't function good enough to bother with.
Basically I say the network shaping is protecting the system from abuse as is and the limit is not really required. If there must be a limit then Telkom must remove the networkshaping and increase the capped international speed so its is at least matches the performance of a 56k dial-up account. I was not aware of the network shaping , nor is it shown anywhere on the site that network shaping is in effect. Telkom also does not inform the prospective subscriber how bad the capped speed is.

FYI - if you have never experienced the capped speed yet, be aware it is so slow it is virtually of no use, I mean its useless not just merely slow ...useless. Its basically a technicality to avoid any potentual legality...you technically got a connection even if you can use it.