Just got the follwing email from Hans vd Groenendal - spot how long it took him to answer my revious mail...May to October, now that is communication and customer service in action for you!
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Just to inform you that ADSL is now available in your area. Please place a new order.
From: philippa davis [mailto:email@example.com]
Sent: 14 May 2003 07:57
To: Hans Van De Groenendaal (JHN)
Subject: RE: ADSL
I look forward to hearing from you in due course.