Sentech details available

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jerriep

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Sentech's new website is up with details on the mywireless offering (including pricing) at http://www.sentech.co.za
 
impressive ... nice change from their old crappy website [:D]

i like the product and is definitely something i would consider ... i just really hope it delivers a reliable service ... if so, then I am first in line to sign up
 
Before jumping on the "Hey there's a new provider in town - let's signup" bandwagon I would strongly suggest that anyone considering this service ask Sentech the following questions at the very least:
1. What is the contention ratio?
2. How many fixed IP's does one get?
3. Where can one download their SLA (that MUST cover throughput, uptime, latency - all by local & international and refund policy)
4. Proxy (transparent or otherwise) usage policy
5. Contract exit clause

Now don't get me wrong - I despise Telkom. They deserve what's coming to them. I hope they fumble the plot completly when we do finally get a proper competative marketspace BUT it's very tempting to just want switch over to a new provider purely because it's not Telkom. This approach would not be very wise.

New entrants MUST realise that us "sad & dumb" users DEMAND that they are transparent with respect to their service offering and we WILL ask sticky questions as above.
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by ASF</i>
<br />2. How many fixed IP's does one get?
5. Contract exit clause
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

why do you guys worry so much about static IP addresses ... even us in the UK see that as a luxury !!

If you use NAT, then you can connect as many PCs as you want with private IP address space

.... ,but I must admin, I don't like that 24 month contract thing .. I emailed and asked if I bought the modem/router, do I still have to sign the 24 month contract , cause I think the modem is about R5000 , so they work that into the contract
 
It all looks good; i'm interested in the local latency; i would hate to be routed around the globe; anyone wish to take a stab at what they think it would be (/me hopes for 40 - 50ms or better :P local) not to worried about international
 
I cant seem to find the conditions of the contract on the website. With the 24 month contract, if the price should drop by R100/month on a certain package, because im contracted, does that mean i still have to pay what I initially paid per month, or will I pay the new monthly fee?
Also, what happens if a few months into the contract, I decide I want to upgrade my package? Due to the contract, am I bound to that specific speed/package for 24 months?
I'm quite sure I remember reading a post in this forum from a Sentech guy that stated that we would have more options than this. Not just a 24 month contract. I'd like the option to pay for my modem once off. Especially since this is a VERY NEW venture for this company, not everyone wants to straight away invest 24 months into them.

If a Sentech guy reads this...give it some thought doods
 
Yea....er... i would put it under PRICING, because thats all the info there is on there... pfffft

Any ideas what areas will be covered?
 
[quote
why do you guys worry so much about static IP addresses ... even us in the UK see that as a luxury !!

If you use NAT, then you can connect as many PCs as you want with private IP address space
[/quote]

Very simply: Telkom charges such rediculous fees for bandwidth that businesses need to use "lower class" connectivity to be able to afford 24/7 connctivity.

As a business I need a fixed IP for a secondary DNS server;
Getting my mail straight and reliable to my office - at the moment I handle each incoming email 3 times which is 3x the bandwidth that is actually required (dyndns etc is not reliable enough)

It would enable roving employees to get hold of their email while on the road

Need anymore reasons for a fixed IP?

See http://www.myadsl.co.za/forum/topic.asp?TOPIC_ID=165

South Africa needs World Class Broadband at World Competitive Prices.
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by kaspaas</i>
As a business I need a fixed IP for a secondary DNS server;
Getting my mail straight and reliable to my office - at the moment I handle each incoming email 3 times which is 3x the bandwidth that is actually required (dyndns etc is not reliable enough)
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

okay I can understand for business need, but I was coming from a residential point of few ...
 
Hi, ok this is pretty *** infact what info they giving us, just as megawan did, shweet we give u stuff but u pay for it in your monthly installment(SP), now why can't i pay it once off fee or even pay the modem off once off (like even TELKOM do it) and then pay lower monthly fee's u think my fathers going to pay 1400 bux pm? aaah, now i have to get a lower package to suite the fsking modem fee.. i can pay the modem fee straight and that wud sort out any problems but at the moment u paying off the modem for 24 months, what happens on the 25th month when uve payed off this hec of a modem? i don't see anywhere on the site where they stipulate that your monthly goes down.. Do u have to sign a new contract after 24 months and get a new modem? honestly if i was marketing this i would definately offer the modem as a once off.. or maybe even pay it off R200 bux a month for 400 years whatever but its not going to interest people in paying for a modem twice over when they start after 2 years.. this info they've given us it making us think a bit on the lines of megawan oo 24 month contract i don't want to sign that, remember what happend when i started d/l at 1k. someone please elaborate with some structured info pls
 
I talked to someone at sentech and basically I think the 256kb/s one is the best for it's price. It's R850 (though I am finding out if we can get it without the modem so that makes it around 750 or 650 depending) and that is what they assign you the only problem comes when everone is d/l but usually you'll get 256kb/s and on quieter times probably 1.5-2mb/s now since I last checked ADSL is around 250kb/s usually on quieter times so this is about the same as the 256kb/s package? Though I think I would love to see some feedback from JHB when it comes out there first and I will check out the Demo system that Sentech set up on premises :)

Regards
Cerberus
 
<font face="Arial">The modem's 4 grand, which over 24 months is 166/month. So obviously after 2 years, the cost will be 166/mo less, and even less because the price of connectivity is going to start coming down if there's a lil' argy bargy between Hellkom and Sentech.

Personally i'd cancel my land line the second i hear that MyWireless rocks. Then TK can shove R7 call & 70 beans a month rental.

<font color="orange">Imagine the feeling - pulling out all the TK wiring in your house....... </font id="orange">ahhhhhhh.. can't wait! [:)]</font id="Arial">

<u>............................................................................................</u>
<b>Just imagine where SA would be now if it weren't for Telkom</b>
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by aels</i>
<br />okay I can understand for business need, but I was coming from a residential point of few ...
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
well, i run my own mail server at home. I can't stand using the "free" web mail services. This is ten fold more convenient and I have full control over email names etc, etc.

Then there's web servers, and opportunity to start some or other ebusiness with not a lot of huge capital outlay ...

If you have a static ip, it's easier to get hold of a person when using VoIP - haven't actually tried this, so i'm making an assumption here - and many more reasons why one would want a static ip.
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">I cant seem to find the conditions of the contract on the website. With the 24 month contract, if the price should drop by R100/month on a certain package, because im contracted, does that mean i still have to pay what I initially paid per month, or will I pay the new monthly fee?<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
1. If the modem prices drop then you will still be bound to the original price.
2. If the subscription price drops however, I'm sure you will benifit by this as I dont think we would be very popular if you didn't.

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">Also, what happens if a few months into the contract, I decide I want to upgrade my package? Due to the contract, am I bound to that specific speed/package for 24 months?<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
You can upgrade any time you like.

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">I'm quite sure I remember reading a post in this forum from a Sentech guy that stated that we would have more options than this. Not just a 24 month contract. I'd like the option to pay for my modem once off. Especially since this is a VERY NEW venture for this company, not everyone wants to straight away invest 24 months into them.<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
Yes we are very new at this and thats the reason we have opted for one system as we currently lack personal etc to handle a zillion options but this will change in time.
There will however be another company that will offer and option of cash for modem and I think 570 pm - incl (dont quote me) for the 128k on a month to month basis.
Also I'm not sure exactly when they will come into play.

From other questions:

As was discussed in our meeting last week:

One Static IP - although I'm pretty sure you could negotiate more.
One email addy.
The Contention Ratio currently is approx 35mbits/1000 but will improve with time.
Regarding Uptime, well we guarentee our Radio and TV clients an Uptime of 98% (excluding acts of God) so I'm sure that would follow here - again dont quote me.
Latency - locally between 40 - 80 ms, internationally, currently 500+
Refund policy - here you will have to get hold of the marketing department.
 
Just to be a pain ;)

Will Sentech provide native IPv6 or have any plans to do so? =)

<hr noshade size="1">iActive internet services
http://www.iactive.co.za
 
I don't have a lot to say, but it's usually good... We don't care about Telkom anymore, cause it's aparrent they don't give a damn about us... but those lovely people from Sentech understand us and our needs... all i can say is anyone who can show telkom up deserves to have every ex-adsl user under them... who knows maybe we can get enough people behind sentech and THEY'll be the next SNO...[8D]
 
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