Hi. I'm on a standard Vodacom voice contract. I usually buy data bundles every month for use in checking emails, internet surfing etc.. This month I called 111, spoke to a consultant. I specifically ordered a MyMeg5 bundle for this month. To my horror, a MyGig5 was activated soon after.
I called them back numerous times about this error, all I get is "We are trying to sort this out, and have logged a investigation etc."
Today I get a call that this can only be rectified around the 3rd of August...
Why the f%$! should i have to pay like R1000 this month for something I didn't order?
If this isn't sorted out before this months billing, I'm canceling my contract and going to go with another Service Provider.