Roger Communications (Canada) throttling World of Warcraft players
Over the weekend Canadian gamers, at least those who play World of Warcraft, took another blow when a story hit claiming that Rogers Communications has been deliberately throttling the bandwidth of WoW players. Rogers says this is a response to WoW publisher Blizzard Entertainment's decision to use bit-torrent as a game update technology. Blizzard supplies players with a Blizzard Update utility that, behind the scenes, uses bit-torrent. Most Blizzard customers probably aren't even aware of the technology behind the updater.
This time, ironically, it was the CRTC who came to the aid of WoW players, or at least exposed the issue. They sent an inquiry to Rogers basically urging them to be more transparent about what's going on. While this didn't help WoW players it as least prompted Rogers to inform them that they wouldn't be throttled if they didn't use the official Blizzard Updater (there are web sites that host patches so alternatives are available, if less convenient).
I've send this email off to iBurst, after I've spend many hours trying to figure out in-game issues (especially in Civ 5 mods and multiplayer)
I need clear and precise feedback on the following issue:
I recently started using Steam services for gaming (http://en.wikipedia.org/wiki/Steam_(software)).
I had lots of connection problems which I narrowed down to being an iBurst limitation.
I use a bittorrent client to download files (I restrict my downloads to our local WiFi network aka www.ptawug.co.za, as I do not want to use my cap). However it still makes a "P2P" connection over the internet.
When I exit all P2P applications, my Steam services login first time every time. If I keep my bittorrent client open, it refuses to login to my steam account.
So, it is clear that you limit the number of P2P connections. This is now an issue, as certain in game functions require a P2P connection, and since steam has already taken that "one" P2P connection, these functions are not working.
Please tell me if I'm wrong but do not waste my time with half an answer.
Also tell me if it is possible to remove this limitation so that I can experience the internet as it is suppose to be experienced.
Otherwise, consider this email my request to cancel my monthly service.
(Copy of this email can be found on www.mybroadband.co.za forums)
Just some future advice, your email has tints of rudeness to it and will not get the attention you think it deserves because of the rudeness.
To answer your questions with my own experience:
Torrents and steam do no work well together but only when steam is connecting.
Turn off torrents. Connect to steam, start your game (because steam still downloads/uploads entering and exiting games). Turn on torrents.
As for p2p games... no clue, maybe r00i might be kind enough to help answer your question.
Yes, peer to peer is heavily shaped on iBurst, except between 2am and 6am.
The reason it is done is to maintain an overall quality of service for the majority of subscribers who use other services that are less resource intensive than peer to peer and would be adversely affected if it was laissez-faire.
Peer to peer is the 800 pound gorilla in wireless networks and would also account for the large amount of bitching on some uncapped solutions out there as well. Speed and price does not determine the cost of a wireless network (no matter how what the incumbents say in their propoganda). Resource utilization is effected more by packet size and connection count but that is a diifcult metric to charge.
The advice from @eltherza above on how to use it is good and acceptable.
Thx for the replies.
I am using the workaround as suggested by eltherza, that is how I was able to debug the problem to start with. Having had the experience of setting up our own wireless network I have a fairly good idea of how difficult it is to guarantee quality of service whilst entertaining P2P load.
I'm hoping for a two fold answer:
1.) Am I on the right track in terms of identifying the problem that is leading to me experiencing issues when playing certain games? (Remember that because Steam needs to run whilst playing Steam games, Steam games itself can not make P2P connections)
2.) Is there anyway that iBurst can help me solve this problem?
Then, if not, (and I guess this is where I might be slightly rude) I would like to cancel my service with iBurst.