There really is no hope for Neotel

Prof.Merlin

Prof.Merlin

Expert Member
Joined
Aug 2, 2006
Messages
1,695
Reaction score
201
Location
Netherlands
So our company moved premises and we ordered the 15mbit fibre line.

There is another company in here that also has fibre with a cabinet. The techie's come out to do a site survey. A few days later I get a letter for the installation. It clearly states 'Fibre to existing cabinet'.

They pitch up yesterday to do the installation and tell my boss they cant do it cause there is no cabinet installed and left again.

*sigh*

Now we have to wait for another install date to get them here to install and prove there is a cabinet.
 
I feel your pain.

We ordered fibre from them for business purposes. This is not their broadband product, but point to point guaranteed bandwidth. No problem, trenching was done, fibre installed. I know they install more than one pair of fibre, so we phone them and order 10meg broadband while we are at it.

30 minutes later I get a call, saying they can't give us broadband, there is no fibre in our area :) (Luckily it was up and running 2 weeks later).
 
Good day Prof Merlin,

Please provide me with a contact name and number - I will try and assist you in resolving your issue. You can send me the details via Private Message.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X