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Thread: Remote Connection on 8ta

  1. #1
    Grandmaster
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    Question Remote Connection on 8ta

    I have got the 8ta Go Big 10gb deal, and need to access my work PC from home via Real VNC.

    The connection fails though, but is accessible via ADSL... I have read about "Unrestricted APN" and called 8ta to request that they unrestrict my APN, to which the lady logged the problem to be sent to the techi's as she didn't know what i was talking about.

    Does anyone know what process to take, to get my 8ta 3G allowing a VNC connection? Thanks!
    Luck is not random; it is attracted to those who work hard. Sweat, Blood and tears are the ingredients of a champion - Mike Tyson

  2. #2

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    Quote Originally Posted by carstensdj View Post
    I have got the 8ta Go Big 10gb deal, and need to access my work PC from home via Real VNC.

    The connection fails though, but is accessible via ADSL... I have read about "Unrestricted APN" and called 8ta to request that they unrestrict my APN, to which the lady logged the problem to be sent to the techi's as she didn't know what i was talking about.

    Does anyone know what process to take, to get my 8ta 3G allowing a VNC connection? Thanks!
    Hi
    Please email social@8ta.com with your 8ta number and query.
    Please also provide a traceroute
    Thank you
    8ta

  3. #3
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    Quote Originally Posted by 8ta View Post
    Hi
    Please email social@8ta.com with your 8ta number and query.
    Please also provide a traceroute
    Thank you
    8ta
    Thanks for the response, i will do this...
    Luck is not random; it is attracted to those who work hard. Sweat, Blood and tears are the ingredients of a champion - Mike Tyson

  4. #4

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    Did you manage to sort this issue out? I have the same problem...

  5. #5
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    Default

    how does i traceroute?

  6. #6
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    Default

    Quote Originally Posted by bbosch View Post
    Did you manage to sort this issue out? I have the same problem...
    Hey bbosch,

    I replied to your PM regarding this...

    Basically i used Teamviewer instead of VNC to connect remotely and it works really well! Nice and fast too...
    Luck is not random; it is attracted to those who work hard. Sweat, Blood and tears are the ingredients of a champion - Mike Tyson

  7. #7
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    Quote Originally Posted by akescpt View Post
    how does i traceroute?
    Open "cmd" and type: tracert IP address

    EG:
    tracert 192.168.0.1 (and press enter)
    Luck is not random; it is attracted to those who work hard. Sweat, Blood and tears are the ingredients of a champion - Mike Tyson

  8. #8
    Member seanachim's Avatar
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    Default

    Have you solved the problem yet? I have just established that 8ta's official position is that they do not have an unrestricted APN and also do not have a process in place to entertain the request (today's problem with 8ta - which has shaved off a huge portion of my life )

  9. #9
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    Quote Originally Posted by seanachim View Post
    Have you solved the problem yet? I have just established that 8ta's official position is that they do not have an unrestricted APN and also do not have a process in place to entertain the request (today's problem with 8ta - which has shaved off a huge portion of my life )
    Hi there. According to 8ta when i dealt with them, all their ports are open by default, so in essence it is an unrestricted APN...

    While i couldn't use VNC to connect remotely... Teamviewer works wonders with no problems, as does the Windows Remote Desktop Program (RDP). I'd recommend you setup "Unattended Access" in Teamviewer and use that...
    Luck is not random; it is attracted to those who work hard. Sweat, Blood and tears are the ingredients of a champion - Mike Tyson

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