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Thread: MTN BIS DOWN

  1. #1

    Default MTN BIS DOWN

    hi guys is anyone also experincing down time on blackberry since last night my BB was down i called 1555 and they tell me yes and in order for it to be fix i must call in bu still not fixed ....

  2. #2

    Default

    Mines fine, Durbs

  3. #3

    Default

    i guess some of you people Are lucky mines not working its doing the same what it was doing the last time it was down

    and this is so annoying

  4. #4

    Default

    My main phone has also been down the entire day . I'm on MTN (based in NW).. The problem is only affecting certain lines, as my brothers phone is fine... I also have a 8ta line (mtn roaming) which is working fine.
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  5. #5

    Default

    Mine is down, and i'm in durbs, except my Colleagues works fine.

  6. #6

    Default

    I'm also still Offline . Currently on hold on MTN 1555 call center for the last hour..
    Parcel Tracking >>> www.ParcelTrack.co.za
    Need a USA Address for online shopping? http://shipito.parceltrack.co.za/
    Accounting Services http://irp5.co.za/

  7. #7

    Default

    Useless MTN 1555 agent, makes me try everything I already tried... Waited over 1 hour for some to answer the call .. She says the RIM issue was only affecting Prepaid & top-up customers..

    I'm on contract so it's not the same issue... I'm going to try a SIM Swop now...

    I asked the bloody agent to "reset" my blackberry service (bis), she says she can't & should call Accounts Dept for that..
    Parcel Tracking >>> www.ParcelTrack.co.za
    Need a USA Address for online shopping? http://shipito.parceltrack.co.za/
    Accounting Services http://irp5.co.za/

  8. #8
    Grandmaster
    Join Date
    Nov 2009
    Location
    Johannesburg
    Posts
    1,941

    Default

    MTN are bloody useless. My father and gf are experiencing the same problems. BIS is not working for them, they have tried doing battery pulls and nothing. The stupid useless monkey at MTN wont help me because I do not pass his security check (I am not the owner of the account). No **** sherlock, the owner of the account is lying in hospital!

  9. #9

    Default

    Quote Originally Posted by Looney View Post
    MTN are bloody useless. My father and gf are experiencing the same problems. BIS is not working for them, they have tried doing battery pulls and nothing. The stupid useless monkey at MTN wont help me because I do not pass his security check (I am not the owner of the account). No **** sherlock, the owner of the account is lying in hospital!
    You can try Manually, registering the device on the BIS network..

    options > device > advanced system settings > host routing table > register now


    *I just called the local MTNsp store and the guy told me that they just had a contract customer with the same issue, whereas the call centre claims only Prepaid customers are having issues... I'm just waiting for the guy to check my account and call me back.
    Parcel Tracking >>> www.ParcelTrack.co.za
    Need a USA Address for online shopping? http://shipito.parceltrack.co.za/
    Accounting Services http://irp5.co.za/

  10. #10
    Senior Member
    Join Date
    Nov 2006
    Location
    Cape Town
    Posts
    443

    Default

    I'm also having issues. My connection jumps from GSM to 3G with BIS service and then back to GSM. I have a MTN Topup contract.
    Last edited by MandM; 27-02-2012 at 12:14 PM.

  11. #11

    Default

    My woman is also have the same problem and now its mine.......I mean wat can I do about it? Anyone worked out a fix for this as yet? Cause its going to break up a happy home.
    Fank ya

  12. #12

    Default

    I called the MTNsp store again, the guy say's there were another 5 or 6 people with the same issue.... He can't do anything, all we can do is wait...


    Stupid MTN 1555 call centre won't acknowledge the problem is with BIS/MTN, calling them again to see if there is any updates..
    Parcel Tracking >>> www.ParcelTrack.co.za
    Need a USA Address for online shopping? http://shipito.parceltrack.co.za/
    Accounting Services http://irp5.co.za/

  13. #13

    Default

    mtn prepaid, same issue. my wifes phone stopped working yesterday afternoon and then 4 hours later mine stopped. We are in Cape Town. mtn are useless in explaining and have no idea whats wrong. wonder if RIM has fallen over again?

  14. #14

    Default

    Seems to be working again. Was def down in randburg

  15. #15

    Default

    Mine has been down since this morning,also been given runaround answers.
    Well mtn im still waiting?

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