Topup Maximum Balance

[Speedster]

I had a look on VC's website but can't seem to find this anywhere. What is the maximum balance (carry over) one can have on a TopUp account?

[Ockie]

If I am not mistaken, the 6 month rule applies. So, Top Up 135 x 6 = R810.00

[Speedster]

Thanks Ockie. Not to get too technical, but is that maximum carry over, or is that maximum balance. Eg, if I'm on a TopUp 135 and at the end of Feb my balance is R800 does it max out at R810 (ie I lose R125) or does the R800 carry over and give a new balance of R935?

[Ockie]

Thanks Ockie. Not to get too technical, but is that maximum carry over, or is that maximum balance. Eg, if I'm on a TopUp 135 and at the end of Feb my balance is R800 does it max out at R810 (ie I lose R125) or does the R800 carry over and give a new balance of R935?

Basically there is not a max balance...but there is a max carry over on your monthly airtime you get from Vodacom on monthly basis. So you can recharge with a R1000.00 voucher...and no probs...but when it comes to your auto recharge that Vodacom does on a monthly basis...there a roll over will apply.

To be honest....I seldom deal with Top Up as I mostly deal with Corporates and their Talk packages and the few Top Up contracts that my clients have they use up the airtime in a couple of days :-)

I will try and get clarity for you on this tomorrow.

[Speedster]

I will try and get clarity for you on this tomorrow.

Thanks, I appreciate it!

[Ockie]

Confirmed with one of my store managers. Carry over of Top Up airtime is max 6 months.

[Speedster]

Thanks OC

[Ianf1]

What happens to the balance when you convert to prepaid from Topup?