Need help with Telkom DuoPlus 300wr Router (Change Settings)

Totempole

Totempole

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Hi, tomorrow I'm going to be assisting someone over the phone in changing
their ADSL ISP Username and Password.

How easily can this be done without going through wizards?

With my Netgear, I just Log in, click "Basic Settings" Change the username
and password and click "Apply".

I've downloaded the manual for the DuoPlus and it seems you have to go
through a wizard (Set up ISP Details, Wifi Details, and Router Password)

The thing is, the router has already been configured and all I want to do
is change the ISP username and password.

Is there a quicker way to do this?

Thanks. :)
 
Just let them run through the wizard and skip the other settings that aren't related to the ISP account. I think (or at least hope) that skipping like the wireless configuration with the wizard would maintain the previous settings.

The manual/guides that you can get online for that modem is terrible, and so is the ADSL modem itself.
 
Look to your left on the main screen when logging into the router. There should be an option Basic Settings. Just change your Username and Password and click apply.

I've done this a few times when switching accounts.
 
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