I've never had this kind of problem with mtn, this morning got to work opened my email to find the statements from mtn & 1 of my line that i barely use, racked up R20548.83 worth of packet switched data calls in 1day.
According to my knowledge there was supposed to be a 24hr Uncapped bundle(1700 loyalty points) loaded that day, will have to go & check my pc @ home for the sms from the loyalty program.
Isn't there supposed to be a credit limit on the total acc? use to be when i worked mtn bout 4years ago.
Spoke to the call centre & they say the investigation is going to take 7 working days!!!!!