Tableview/Parklands issues?

[TheRift]

Anyone in Tableview/Parklands currently have no service? I'm sitting here since yesterday 1PM with no line at all (no voice and no ADSL service).

About 2 weeks ago I was having slow speeds and a 1dB noise margin. Logged fault. Telkom showed up 2 sundays ago and sorted it out beautifully, but yesterday (Sunday 13/05) the thing just went dead. Logged fault, but I get nothing out of Telkom.

The dead line is exactly what happened when the technician came round, so I'm assuming they've come back to fix other stuff on the local exchanges.

One of the potential exchanges is situated on the other side of the roadworks on Blaauwberg Road.

I'm near Parklands Junction, just curious if anyone is also dead or whether they're up to something. And, yes, bill is paid.

Kind of frustrating as I'm busy with job interviews and need to do online assessments and 3G is costing a fortune.

[Smokey_sa]

Hi,

I am situated in Tableview and am also connected to the exchange you mentioned. No issues here.

Regards

[TheRift]

So I'm in this boat all alone then. Well, turns out there was a short with my portion of the equipment at the exchange. A technician has been assigned and apparently was onsite at exchange today, but the promise of being done by COB today didn't happen. Have to wait another day then.

[TheRift]

Well I'm finally back up and running. I threw my toys out the cot this week with the call centre. Finally a technician showed up this morning and got the line fixed at the exchange in about an hour.

When I asked him what the issue was he says there are a number of Telkom technicians at the exchange busy ripping cables out and they ripped out a portion of my line. Apparently upgrading stuff or renewing old cables. The technician was just shaking his head when talking about it. Seems some Telkom technicians don't even have faith in some of their colleagues doing a half decent job.

[HermanTheGerman]

Exchange behind Fruit and Veg center as well. I had the feeling that lately the line wasn't as good as usual but my last speedtest shows very good results:

[TheRift]

I do believe I'm hooked up to that exchange. There's one less than 1km away from me, but don't think that's my one as it might be newer.

Well at least Telkom is doing something albeit with some disastrous mistakes.

Here's to hoping they don't pull the line out again.

[Digitaluser]

Exchange behind Fruit and Veg center as well. I had the feeling that lately the line wasn't as good as usual but my last speedtest shows very good results:

Hi, I live in Parklands and also connected to the same exchange (Telkom techies tell me) but I was told that the exchange can only handle one Meg (Which I have ) but your speedtest tells a different story

[TheRift]

That's BS. I've been on 10Mbit for a long time now.

[Digitaluser]

That's BS. I've been on 10Mbit for a long time now.

I am about 5k's from exchange could that be the reason

[TheRift]

I think I'm about 3km away. Check your SNR and attenuation numbers. I dont think 5km is too far to get at least 4mbit.

I'm on 10mbit line using 4mbit mweb account and they limit me hard. Cool thing is about 15% of traffic is overhead and isn't metered which means I get a solid 4mbit for data with the overhead falling in the excess line speed. :-) wish I was rich enough to be able to afford a 10mbit account.

[HermanTheGerman]

That's BS. I've been on 10Mbit for a long time now.

Oy! To get real 10MB speed you'd need to live literally inside the exchange. Post a speedtest please, I believe it when I see it.

[HermanTheGerman]

Hi, I live in Parklands and also connected to the same exchange (Telkom techies tell me) but I was told that the exchange can only handle one Meg (Which I have ) but your speedtest tells a different story

Yes, the exchange is 10 MB enabled, at least some of the dslams are. I was on 8 MB for a while until it all broke down and internet came to a standstill. Slowly but surely they fixed me up to a stable 5MB now. The problem is (or was when I spoke to a techie last time) that of their roundabout 20 dslams only 2 are enabled for faster speeds than 1 MB. Table View 9 is such a speedy dslam ... and lucky me is on that one.

I'm exactly 1.78 km off the exchange but the physical lines in our complex are obviously a bit too rusty for full speed. Or maybe the nearest street box isn't the best or or or ... There are just too many factors involved to say exactly why we don't experience the promised speeds.

At least, when we Table View/Parklands residents go down to the beach we have the famous "postcard view" on table mountain ... and that alone is worth suffering all the internet problems.

[TheRift]

:-) table mountain would be shaped like a normal mountain if telkom didn't put a cap on it.

[Smokey_sa]

Oy! To get real 10MB speed you'd need to live literally inside the exchange. Post a speedtest please, I believe it when I see it.

Well I have been upgraded as soon as possible and tried for 10 MB resulting in my line going down.

I am on 6MB now and it is stable ever since.

[DrJohnZoidberg]

They still haven't upgraded the dslam I'm connecting to, still only getting 4Mbps on GDMT. I should make some friends with the Telkom techies, get them to move me to a 10Mpbs port