Unable To Purchase Data Bundles Since Yesterday

Edwe

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Nov 5, 2006
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Since yesterday, whenever I try to purchase a data bundle (on a Top Up contract), I get a response saying "You do not have sufficient airtime balance to purchase this bundle. Please load more airtime", even for a 10MB bundle. This is clearly not true, since I had R120 airtime at the beginning. I still have more than R50 and I still get the message. This is really killing me, since my Android phone is data hungry and OOB data is way too expensive! I've lost (wasted) about R50 just because I can't get my data at bundle prices.

Anyone else having problems or is it just me?

(Don't know whether this is related, but I've been having problems with other USSD services on MTN as well, such as the MTN Loyalty Programme USSD menu)
 
Since yesterday, whenever I try to purchase a data bundle (on a Top Up contract), I get a response saying "You do not have sufficient airtime balance to purchase this bundle. Please load more airtime", even for a 10MB bundle. This is clearly not true, since I had R120 airtime at the beginning. I still have more than R50 and I still get the message. This is really killing me, since my Android phone is data hungry and OOB data is way too expensive! I've lost (wasted) about R50 just because I can't get my data at bundle prices.
Is this R120 airtime part of your inclusive airtime?

On MTN, you cannot use your inclusive airtime for purchasing SMS or data bundles, see here:
http://mybroadband.co.za/vb/showthread.php/139399-Anytime-Topup-can-I-buy-DATA-bundle
 
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