If only Neotel was serious about providing services. Our office ordered a fiber connection from them almost 2 months ago. When following up last week, we were informed everything has been approved, and that the equipment has been requested. But they are now waiting on the project manager to inform them when it can be expected.
This as opposed to my Telkom residential line at our new place that was sorted within a week and a half (line and ADSL). While this is still not quite first world, it's significantly better than Neotel at the moment.
Also, as ThatOtherGuy said, with add on bundles, Telkom can in certain instances definately provide very good value for money.