How do I unlock locked network
I have 2 laptops and a PC connected to my router to access the internet. The laptops are wireless and PC cable. All three connected without trouble to the internet.
I have upgraded one Laptop from XP SP2 to XP3. Since then I cannot access the internet. I do connect to the router. If I look at the wireless network properties it shows as connected, good signal strength but there is now a picture of a lock. How do I unlock this so I can connect to the internet again.
Please help
Open command prompt, type "IPCONFIG", hit enter and paste the output here.
Done but it displays my IP add, subnetmask and Default gateway add.
Not sure it is a good idea to paste that here
Last edited by raycomp; 19-07-2012 at 06:33 PM.
That's because you typed it in "run". You have to type it in a command prompt for it to stay open.
see my edited post
Those are private addresses that are useless to anybody out there.Originally Posted by raycomp
If your IP's fall in the following ranges then you are safe to post here,
10.0.0.0 – 10.255.255.255
172.16.0.0 – 172.31.255.255
192.168.0.0 – 192.168.255.255
If there are things like SSIDs, passwords etc then you can edit that out.
entia non sunt multiplicanda praeter necessitatem
Look, pretty simple. IPConfig to confirm your NIC actually gets an IP assigned, assuming you do not have a static IP configured. Either way, it'll give us some required info.
Secondly, ping your router from the misbehaving machine to check whether you actually have comms.
If this works, then pretty much the only reason your internet wouldn't work is gateway settings which we can confirm with the IP info requested in the first place.
I believe this is a XP SP3 issue with some routers.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\user>ipconfig
Windows IP Configuration
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 10.0.0.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.0.0.2
C:\Documents and Settings\user>
That gateway looks wrong. Should 10.0.0.1 if I'm not mistaken. Bit tired to diagnose further now.
The Win7 laptop that works correctly reads
Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::406d:5c95:846c:29a6%12
IPv4 Address. . . . . . . . . . . : 10.0.0.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.0.0.2
Make sure the cable is properly seated at both ends. next check the adapter settings, play around with speed/duplex, powersave etc sttings.
entia non sunt multiplicanda praeter necessitatem
He is connecting via wifi, so there is no network cable.
Log into the router and verify that the router isn't blocking internet access for that specific IP address, also check if that machine is listed under the list of clients that are connected to the DHCP list. There shouldn't be anything there, but also verify that there isn't a proxy setting somehow setup on that laptop.
@Mesugga: The gateway can be anything you want, as long as it is the correct address to the router (in this case).
Oh schite, missed that part
entia non sunt multiplicanda praeter necessitatem
I have set up an dial up connection, so the wireless connects to the modem and I use the dial up with my username and password to connect. Bit cumbersome but at least it works till a proper fix can be found.
Thanks all for your efforts
What ADSL router are you using? There is a known issue that prevents XP SP3 machines from getting DNS settings from the router via DHCP with some ADSL modems/routers?
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