Im getting a lot of these today, trying to do simple updates and transfers:
A friend of mine has also recieved a couple... anyone else been owned by the ticket firstname.lastname@example.org to dave
More options 7:59 am (4 hours ago)
A problem occured in processing the response to the ticket -
The response from the ticket process is as follows
"Can't find Cookie"
The ticket e-mail does not contain the line containing the required
magic cookie entry. It is therefor not possible to
match the reply with any pending jobs.
The ticket response received from you looked like...
The COZA Support team