Telkom VAT Rip-off

Franna

Expert Member
Joined
Apr 18, 2005
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Location
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Just noticed on my latest Telkom invoice that the VAT calculation is wrong. Even though it is only off by 2c if you multiply it by their total customers this can make a substantial difference.

This Invoice (Sep 2012)
-----------------------------
Rental R278.99
Usage R43.50
Subtotal R322.49
VAT 14% R45.17*
-----------------------------
Total (This Invoice) R367.66

* The VAT is wrong. Should be R45.15 and not R45.17


Check your latest statement and see if the calculated VAT is correct!
 
I picked this up many months ago.
I started paying the invoice less the discrepancy of the VAT
They now keep putting the arrears on the account.
One Day I will go in and drop the Bomb On Them
 
Wow a whole 2c. Why don't you rather complain about the municipality charging you VAT on water and electricity?
 
Wish there was a Telkom representative on the forum. Can anybody with a contact in Telkom not maybe pass on this information. RPM - any help with solving this issue?
 
Wow a whole 2c. Why don't you rather complain about the municipality charging you VAT on water and electricity?

As OP said multiply that by the number of Telkom Subscribers and you are looking at a substantial amount

And Yes VAT shouldnt be charged on essential services its robbery.
 
I have just checked my account, also 2c too much on 648.86ex VAT.


Someone at Telkom must be driving a new ferrari.
 
My VAT charge is one cent under so thank you to whomever is covering the difference :whistle:
 
VAT is charged on individual calls - not on the total - i'm willing to bet if you get your bill into CSV, add VAT to each call, and then sum it, it's probably right. Explains why some are under, some are over.
 
Yep it's probably just rounding which when displayed shows that error but may likely be correct at "full precision".

One could also assume, or possibly hope, that it would've ben picked up by an audit if their VAT amounts were incorrect.
 
Haha, this error actually occurred in a computer system... think it was one of the first Intel processors... they had to recall the entire batch and sort it out.
 
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