“I am no nerd and require artificial intelligence” ;)

reneg8or

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My IQ is not higher than my body weight in pounds and I guess that I need to derive some higher intelligence from someone who has it! Jokes aside, I have a situation requiring the advice of someone a tad more IT-literate than myself.


SITUATION

I presently reside in a prime area yet we suffer from the lack of a proper mobile signal. Around my humble home are a number of 5-star hotels, exquisite guest houses, higher-end restaurants and also some corporate HQ's. When we moved here in 2009, we had the benefit of excellent cellular broadband. Over time, first Vodacom's signal went down, then MTN's, then that of 8ta and now also Cell C. Communicating the problems we have been experiencing to the service providers remains a challenging task as the CRM help desk works according to a set matrix and anything above their level of expertise gets escalated to File 13. One company did shine; that would be 8ta. They did send out a technician in December 2011, he tested the signals and promised an improvement within fourteen days. Despite the kind gentleman's diligence, the signal did not improve. As our rented Art Deco home does not allow for ADSL or fibre installation for the lack of cabling and an owner who won't oblige, we are now considering to relocate.

Presently, I am retired but intend to start a new consulting practice sometime later this year or the next...no need to rush anything. It will be a family business run by myself and my two adult children. What we will most definitely need, is this:


Fixed line broadband installed at home. We will only move to premises where leased lines, ADSL or fibre can be installed. I have read somewhere that ADSL is unsuited to VoIP telephony and that even a leased 384kb/s line will be better. Comments welcome.
I intend to make use of a universal Internet phone number or unique Internet phone numbers for each user – or to have a home PBX over wireless network that can hunt and route according to pre-set rules. I see that my current phone allows for both SIP and Internet phone numbers but I don't know what the difference is, if any. When not at home, calls should automatically follow me/us/them.
I was thinking of marrying our mobile phones' wireless networking function to handle calls via the intended wireless home network via the router from the intended broadband connection, or via either a hardware or software PBX. I don't want to spend a fortune on something that should be able to do this automatically. Also, I don't want to hire a receptionist but require an automated system instead. What would be the best way of achieving this?
As we are adventure travellers over and above doing consulting work, we require the freedom to roam. What is needed, is a means to use the same universal/internet number(s) for incoming calls wherever we are on earth. Obviously, when travelling, we won't always have a signal but at least we then can return calls from time to time, using our cell phones. I have been advised that cellular phones are not ideal for VoIP – is this so? What would be my best option here?

How much data will I need monthly to service 1-3 VoIP users, email and basic web browsing? We don't watch movies online, nor do we download lots of data. I have no idea of how much data one would be using per minute for A. VoIP calls and B. Video calls.
I also need to buy three new smartphones and I have a bias towards Android devices. We will need 3-4 phones, each with wireless hotspot capabilities, USB or Bluetooth mass storage connectivity, tethering as internet modems when travelling, etc. Robust construction, utter reliability and, above all, battery life need to be exceptional. I have looked at JCB Toughphone which may be an option, as well as Motorola Razr Maxx & HD. IP67 certification is a good start but battery life is the main issue, also call quality. Some industrial deafness calls for crisp voice quality. What would a good phone be for this task?
We are migrating to Linux as neither of us here have a taste for Windows 8. Past experience of AriOS, Mint, openSuSe, Sabayon and Ubuntu has been more than satisfactory. The only weakness is the lack of a mobile phone suite on the laptop, to sync PIM data between phone and computer when at venues lacking cellular signal.
Please suggest what you have found to be working for you. Please, no brand bashing and also, if not an adult or a mature, experienced user, please refrain from showering me with “ahh, a Galaxy S3 is cool but wait for the S4...” :) I really need help from someone knowledgeable.
In anticipation, thank you kindly for your advice!
 
1) Any unshaped ADSL 3/5/10gb with topups will do you well
2) FreePBX and some config, you can dial in over VOIP from your cellphones. 3G will be 'okay', but EDGE/GPRS will most surely not be.
3) Far as android phones go, there's no real spread that you would want to avoid. I see Samsung is launching a new ruggedized phone to the African market soon, which might be just what you are after.

Spend a week or two on any PBX forums that you can find on google, and if you can't soak up enough knowledge there to build the PABX yourself, then get someone in to do it - It'll save time and money.
 
Thanks, Bullseye.za - I will most certainly be doing as advised. :)

ADSL should be fine for your VoIP needs, it uses between 8k-64k per voice channel. Probably advise a good 1Mb line. Capped seems to have better shaping protocols not sure what the experience is like on uncapped.

You can get a 087 number from any provider like MWeb, VOX, FNB
If you prefer a geographic number, ie 011, 012 etc then you can use Otel or Switchtel. I am currently using Switchtel and the service worked very well on WiFi while I was travelling around India recently. Didn't try on cellular as I was not in the mood for a surprise bill at the end of the trip.

Other option is to try NeoSmart from Neotel. Dual SIM capable phone with all the requirements you need and working on Neotel's CDMA as well as GSM sim card slot for MTN, Vodacom, CellC or 8ta. - caveat emptor
 
Nice opening joke but I did not read the rest - after a quick scan it just seems like you are covering too many topics:

-Hotels, Guest Houses and Restaurants.
-Vodacom, MTN, 8ta, CellC, ADSL and Fibre.
-VOIP, PBX, SIP, Video Calls.
-Wireless Hotspot, USB, Bluetooth, Tethering, Data Caps, Email, Web Browsing, Movie Downloads.
-Adventure Travelers, Consulting ?
-Motorola Razr, JCB Toughphone, Samsung Galaxy S3, Samsung Galaxy S4.
-Linux, Windows 8, AriOS, openSuSe, Ubuntu.


Instead of telling us your whole life story, focus on what it is you don't know - you might get more people to actually help you.
 
Nice opening joke but I did not read the rest - after a quick scan it just seems like you are covering too many topics:

-Hotels, Guest Houses and Restaurants.
-Vodacom, MTN, 8ta, CellC, ADSL and Fibre.
-VOIP, PBX, SIP, Video Calls.
-Wireless Hotspot, USB, Bluetooth, Tethering, Data Caps, Email, Web Browsing, Movie Downloads.
-Adventure Travelers, Consulting ?
-Motorola Razr, JCB Toughphone, Samsung Galaxy S3, Samsung Galaxy S4.
-Linux, Windows 8, AriOS, openSuSe, Ubuntu.


Instead of telling us your whole life story, focus on what it is you don't know - you might get more people to actually help you.

That's why I went with this:

 
I am using VOIP services from Mweb and Nexus and must say I am highly impressed and can only suggest both. On Mweb I have a 087 number and on Nexus two 010 (Johannesburg new dialling code to supplement 011) numbers. Both charge no monthly fee and the call rates are very low, especially for calls to European Cellular networks. I am running the services over my 2MB ADSL uncapped from Mweb and can say that the call quality is far more superior than calls on my landline or cellular.

Both the networks charge per second from the first second and calls between these numbers are free. My brother in the UK is also using a Nexus 010 number so that the family in SA that have not realised that calling a UK landline from Telkom is costing the same as a call from Telkom to any of the ECN suppliers at 60c/minute. This however allows me and him to call each other for free!
 
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Thank you, FireTelkom, for your entertaining and informative response and for having cared enough to read through my ''life story.''

To the critics, I have almost NO internet connectivity and have to make do with erratic, random GPRS where I live. Therefore, I write in Word off-line and copy/paste here. Sorry for the biography....and appreciate your broadband!
 
Thanks, Rajharie, for the comprehensive information which I have found to be quite helpful. :)
 
I have read the whole story and I think an easy solution to solve most of the problems would be going with Skype. I understand using a PABX system might have its advantages, but I think Skype has packages all the required items already together for you?

Skype allows you to have a universal number where anyone can reach you. All calls will be forwarded to your cellphone if you are not at home where your skype is active. I am not sure whether skype has a call answering (receptionist level) service, so this part will have to be investigated.

Using skype will immediatly bridge all requirements for you to use your phone in any country.

The only concern I have with this solution is that you need an internet connection. However, with the PABX solution you will also require an internet connection? If you intend to stay where you currently are, is IBurst not an option? Iburst is by far not the best solution for internet connectivity, but I do think if there are no other options that this may be a solution?
 
I have read the whole story and I think an easy solution to solve most of the problems would be going with Skype. I understand using a PABX system might have its advantages, but I think Skype has packages all the required items already together for you?

Skype allows you to have a universal number where anyone can reach you. All calls will be forwarded to your cellphone if you are not at home where your skype is active. I am not sure whether skype has a call answering (receptionist level) service, so this part will have to be investigated.

Using skype will immediatly bridge all requirements for you to use your phone in any country.

The only concern I have with this solution is that you need an internet connection. However, with the PABX solution you will also require an internet connection? If you intend to stay where you currently are, is IBurst not an option? Iburst is by far not the best solution for internet connectivity, but I do think if there are no other options that this may be a solution?

I started out with Skype in 2004/5, not sure. Over the years learnt about its manay security weaknesses and also latencies. Now that it is under that new ownership, it is even less attractive.


I am going to relocate to where fibre is under my pavement. The more wireless connectivity becomes, the more we need dependable fixed lines! Hehehe
 
I have read the whole story and I think an easy solution to solve most of the problems would be going with Skype. I understand using a PABX system might have its advantages, but I think Skype has packages all the required items already together for you?

Skype allows you to have a universal number where anyone can reach you. All calls will be forwarded to your cellphone if you are not at home where your skype is active. I am not sure whether skype has a call answering (receptionist level) service, so this part will have to be investigated.

Using skype will immediatly bridge all requirements for you to use your phone in any country.

The only concern I have with this solution is that you need an internet connection. However, with the PABX solution you will also require an internet connection? If you intend to stay where you currently are, is IBurst not an option? Iburst is by far not the best solution for internet connectivity, but I do think if there are no other options that this may be a solution?

I was using skype until I discovered Nexus Voip. The Voip service is cheaper and I can receive my calls on my Iphone at better quality than Skype for iPhone when I am not at my home. skype out is much more expensive than the Voip service providers.
 
Thanks, FireTelkom, I have shortlisted Nexus. I understand from someone, an engineer in satellite telecomms, that Skype has greater latencies than other VoIP because of the software ports it uses. She also said that Skype's call quality, measured globally, is inferior to other VoIP offerings. I had lost contact with her but she is from somewhere in Northern Europe.


Oh, yes, I won't use this while driving either - am a cautious type. Loss of signal is bad enough; loss of life is irreversible.
 
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