billing error

  1. L

    MTN Monthly "Prepaid" Product Billing Issues

    Hi there, I'd like to find out if anyone else has had this issue. Around the 13th of March 2023 I took out this MTN month to month prepaid product at R169 a month. The product worked perfectly until last week when, on the 13th March 2024, I woke up to 9 additional R169 transactions basically...
  3. K

    Telkom billing not working

    It gives me an error. User barred from service It's a new sim
  4. KTP nebula

    Rain billing issues

    Greetings I recently cancelled my off peak 4g unlimited rain service. However I now have a bill for an additional 5peak gigs and what's worse is not it's been upped to 10 off peak gigs. I can neither adjust my limit on their site let alone get through to thier call center since all my air time...
  5. sammysa

    Home Cloud Solutions - Billing Issues

    Hi I just wanted to check if anyone has had billing issues with Home Cloud Solutions. I had a month-to-month package with them that was since cancelled(after a very painful process) back in September and was confirmed to have been cancelled. End of November I get an invoice from them and...
  6. J

    Well Cell C did it again....

    So posting here in hopes to get some feedback from guys who have had the same issue, or to get some help from the Cell C rep (if he is still around). I just so happen to check my balance for my two contracts. The balance is R3883.93... So here is the problem, when I took out the contracts I...
  7. C

    Telkom (Hellkom) Billing error

    Good day I have had a lot of troubles with Telkom in the pas few years but nothing that couldn't be handled, until recently, in January 2015 ,we upgraded from a softcap 10Gb to the SmartHome Essential package they offered which, at that time was only R429 pm. Unfortunately they contineud to...
  8. Park@82

    Telkom Mobile billing mess - beware

    So I upgraded 2 x Smartplan 100 contracts that included 5GB free data pm to Smartplan 100 packages that only included 1GB of free data pm. I received an invoice indicating that they kept the 5GB data bundle on both contracts and billed me for it R1200+. I phoned them on 3 September and was...
  9. L

    MWEB ADSL package billing

    Hi guys, I just need some clarification on this. At the moment I have a ADSL package with MWEB and I let them manage my line with Telkom. As far as I understand I then only need to pay MWEB and in return they will then pay Telkom? Telkom phoned me yesterday saying that my account...
  10. A

    MTN. "Taking from the poor, ......"?

    We're laymen and not too proficient regarding technical issues. A pensioned family member moved from a Telkom ADSL line, to pre-paid mobile broadband data, to a 24 month data contract through MTN Hyde Park (in November '14, using an existing Huawei 3G WiFi dongle). Previous average data...
    • AlexFl
    • Thread
    • bad customer service billing billing error broadband data mtn
    • Replies: 12
    • Forum: MTN Mobile Data
  11. L

    Anyone else being shafted by Telkom's accounts?

    Anyone else being over charged by Telkom for ADSL? :confused: I got Telkom's uncapped ADSL bundle in mid May. At the time, the service was phenomenal, the technician arrived within a week and everything was set up in a day. I was really genuinely surprised at the speed and quality of the...
  12. E

    Inaccurate Billing and conflicting emails and bad support from AFRIHOST

    We have gotten Afrihost and although settings and service are sorted out now it came with huge problems and frustrations and still unresolved issues. 1) We ordered 19 March and lathoug it promise 72 hour delivery we were billed data for the remainder of March and Afrihost only delivered on 1...
  13. A

    Cell C Billing problem

    Good day - I used to have a contract with Cell C, Blackberry with unlimited Data and free BIS. It recently changed to "fair usage" limit of 2gb per month. On 2 January 2013 I changed to a Samsung Galaxy S4 mini with the following contract: Postpaid Straight Up 100 with 200MB Smartdata...
    • Ansiep1
    • Thread
    • billing error cell c contract data usage
    • Replies: 3
    • Forum: Android
  14. O

    MTN can bill you for services that you have not subscribed to!!!!

    The reality is that money can be deducted by your cellular provider for services that you have not subscribed to and in my case MTN (though they assisted to stop it when I displayed dismay) told me it is for WASPA to take care of it. WASPA follows a seemingly unsuccessful process. Mira...
  15. L

    High spurious SMS charges on my Nashua Mobile Cell C contract:what's MIR028 &TNL020?!

    I have an Allweek 100 (cost R49) Cell C contract with 120 SMS bundle (cost R33) at Nashua Mobile Blairegowrie in Johannesburg (tel: 011 787 6524), for a total monthly contract cost of R85 or so. Yet every month I am being charged way in excess of this amount, often when I am not even using the...
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