vodacom fibre

  1. lord-of-war

    Vodacom Line Speed Increases

    I got an email about 3 weeks ago that Vodacom Fiber clients where to be upgraded to the next up line speed on 1 May 2024. Has anyone line speed been increased? I am still on the same speed and the call center insist I am on the new faster line speed.
  3. S

    Why can't I cancel Vodacom Fibre?

    Hello, We haven't had internet for a month now and a week ago we made a decision to cancel and move to a different service provider. I called Vodacom a week ago to cancel the fibre service, after which they did not cancel but instead "organised" for a Vodacom technician to sort out our...
  4. Jan

    Vodacom discloses data breach at fibre reseller Real Promotions - including ID copies

    ID documents and contact details exposed in Vodacom fibre reseller data breach Vodacom has warned customers who took up Vodacom Fibre subscriptions through marketing agency Real Promotions that a data breach has compromised their personal data. In an email sent to affected customers on...
    • Jan
    • Thread
    • data breach real promotions shoprite vodacom vodacom fibre
    • Replies: 5
    • Forum: Broadband and IT News
  5. K

    Vodacom can't even organize a cup of coffee!

    Forget about complaining on hellopeter about Vodacom, they can't even respond! A simple accounts query cannot even get resolved, that I need to go to public platforms to get the attention of them! I've always maintained - Vodacom reminds me at the very least once a year why I should be with MTN!
  6. Y

    Fibre coming to KwaDukuza / Stanger

    So it looks like we finally getting some fibre other than what they put into the "new" Mall 2-3 years back. Would love more details if anyone can provide :notworthy: This is Vodacom Fibre. Currently using MTN Supersonic FLTE uncapped and we get average daytime 100Mbps and after midnight...
    • Yuu
    • Thread
    • fibre kwadukuza kzn meerkat stanger vodacom fibre
    • Replies: 3
    • Forum: Fibre Networks
  7. Lashie130

    Vodacom to Telkom Fibre

    So long story short. a few years ago my estate got Vodacom Fibre installed and as they are the installers they are the only ISP we were allowed to use. For some unknown reason they do not allow 3rd Party access to their own Fibre. I gave up the hunt for trying to find a way around this a long...
  8. C

    Pathetic service from vodacom fibre

    So the internet light on my Vodafone router started flashing on Wednesday I called through to the call center and logged a service request . I was told by the consultant Ismail that the router settings was no where to be found and the router needed to be configured. On Thursday at 10am I...
  9. B

    Vodacom Fibre router

    Hi, I'm getting a Nokia G240W-E router with my fibre installation. Can anybody tell me how to get this router into bridge mode so I can use it with my Ubiquiti router? The manual seems to mention bridge mode when it comes to the leds on the router, but not how to set it up. Or is there maybe so...
  10. D

    Vodacom Fibre Service Horrendous

    Almost 20 years loyalty with Vodacom who always impressed me with cellular business but now it comes to fibre who Vodaocom should not do business in until they can get their functional business units and processes right. I ordered my Fibre and got it physically installed 27 June. Fibre installer...
  11. D

    Vodacom Fibre Service Horrendous

    Almost 20 years loyalty with Vodacom who always impressed me with cellular business but now it comes to fibre who Vodaocom should not do business in until they can get their functional business units and processes right. I ordered my Fibre and got it physically installed 27 June. Fibre installer...
  12. A

    Cancelling Vodacom Fibre - tricked into 12 month contract?

    Hi everyone. In August 2019, I entered into what I understood was a month-to-month fibre contract with Vodacom. This was shortly after entering into a rental agreement, that would stretch for one year to August 2020. I was advised by the Vodacom agent telephonically, that, since I have selected...
  13. M

    Vodacom Fibre Support Is Useless

    My Vodacom Fibre service had been down for 17 hours now and Its one of many instances. Multiple calls logged, phone the “support centre” every hour for an update. Answer is always the same, “we will send an email, we cant assist” No ownership and no feedback, please wait. Anyone know who else to...
  14. StanVaden

    Vodacom the Saga continues

    So. If you've been following my experience with the lovely, all powerful, gods we call Vodacom you'd know I'm up to here with these people. If you haven't: https://mybroadband.co.za/forum/threads/review-vodacom-fibre-spoiler-its-horrendous.960233/ Kay. So in April I needed to move from my...
  15. M

    Vodacom Fibre Open Access

    Hi everyone, We just got our fibre installation approved by vodacom in our estate and the contractor says it should be ready for clients to get services end of July,but one thing that baffles me is that the contractor say Vodacom has gone open access on their fibre as of 1st of July 2018 but...
  16. T

    Vodacom Fibre to the Home overbilling

    Hi. I'm wondering if anyone can help me. I had Evotel fibre in my complex and they sold to Vodacom. Since Vodacom took over i have been overbilled. I'm going as far back as last November. I finally got them to understand that i didn't ask for a 10meg and a 20meg line. Which i have been...
    • Toadie31
    • Thread
    • vodacom - crooks vodacom accounts vodacom billing vodacom fibre vodacom is terrible vodacom sales vodacom theives
    • Replies: 0
    • Forum: Vodacom Mobile Data
  17. Muttley

    Vodacom Fibre - can I use my own router?

    Hi all, I know that there's an old post on using your own router for Vodacom Fibre but that thread seems dead so I thought I'd create a new thread. I've got a client who's currently got Vodacom Fibre but he has multiple disconnects during the day - they have to unplug the supplied Huawei...
  18. H

    Vodacom Fibre Complex Wars

    Vodacom fibre is taking over in terms of the complex space. New developmental estates are contracting their fibre lines to vodacom..... and it sucks. Its essentially a monopoly which means that they wont give a damn about quality or providing a good service, cause who else are they competing...
  19. J

    ISPs for Vodacom fibre

    Hi - I have Vodacom fibre installed in my complex (Sibiti Estate in Fourways, Johannesburg). As I was an early adopter, I have Vodacom as my ISP, too. I'd like to see what other ISPs I could use on this network, but all the searches on the ISP websites (including fibretiger.co.za) tell me fibre...
  20. S

    Vodacoms useless contractors installing fibre

    So i live in a suburb in Alberton, and woke up one morning (yes, I work from home) to find some guy digging up my pavement and the bricks on my drive way... Yup no notice or permission given (although i know the pavement does not belong to me, but it would be nice to know whats going on or what...
    • spide85
    • Thread
    • voda-does-not-care vodacom vodacom 3g internet vodacom fibre
    • Replies: 2
    • Forum: Fibre Networks
  21. Lashie130

    Vodacom FTTH

    Hwsit Guys Apologies if this post has been answered before but I couldn't seem to find any answers. Our estate in Greenstone has installed Vodacom FFTH some while back. I read that Vodacom now has uncapped packages which only seems to be through their third party fibre companies and...
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