We have a small business which operates from home and at the moment we have 5 static IP addresses with MWEB ADSL. Vumatel is in the process of finalising fibre in our area. According to WebAfrica and Mweb, they can't offer us static IP addresses on a Vumatel Fibre connection. Is this correct or...
I am posting this in utter frustration and exasperation... Bottom line - DO NOT SIGN UP FOR WEBAFRICA FIBRE!!! They are not only one of the MOST expensive, but the service is totally shocking:
1. 3 weeks to sort out a billing problem
2. Call the call center and wait at least 15 minutes...
I am disappointed in Webafrica because they do not honour their own agreements.
I applied for fibre based on the offer of Webafrica on their website. They confirmed the cost via email and they confirmed via email that the cost is total and that there are no additional or hidden costs from them...
Hi,
Is it true that WebAfrica will only "pick up your online order" within 6 months?
I got the following reply to an email that I sent to a WebAfrica sales agent:
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Thank...
Hi guys,
Any other Webafrica LTE clients aka RAIN LTE clients here experiencing downtime late at night?
For the past month I've started to pick up a pattern of internet disconnects at around 23:00 almost every night. I have reported this to Webafrica but I'm not getting concrete answers. My...
Hi all,
What speeds are you guys experiencing?
I've been using the device now for about a week (instead of 10Mb ADSL), the speeds are usually hovering at around 4Mbps/5Mbps... what a downgrade when compared to a an already slow 10Mbps DSL connection.
Is this the standard? I'm getting...
In terms of ISPs managing your ADSL line, what exactly should we be expecting? WebAfrica does not seem to have any processes in place to manage tickets once they have log one with Telkom.
I am not sure if I am just expecting too much from the ISP?
It has been over 1.5 months now, and...
Hi All
I want to know who else has had this.
I moved to a webafrica capped account some years ago because i wanted unshaped.
Then the package got cheaper and cheaper.
then without notice I start getting latency issues when gaming.
Test everything but all seems OK.
Log into my...
Webafrica launches new fixed LTE products – Price and speeds
Webafrica has launched new LTE products on the Rain network, with prices ranging between R549 for 55GB and R999 for 120GB.
Is anybody else having issues with Webafrica international download speeds, specifically on the Vuma infrastructure?
I've consistently had trouble on my 20mbps line since getting fibre a month ago, especially during peak periods (7-9 in the evening). Speedtests to both London and New York come...
Hi
I just want to warn anyone thinking of using Webafrica of the experience I have had so far with them on Vumatel.
I signed up before the 31 March 2017 so that I could qualify for the special of free install, connect and 2 months free. I confirmed with them over the phone that if I did...
WebAfrica called me up this week and informed me that our area is in the planning phase to get fibre and asked whether I would like to sign up.
I am very keen to sign up for the 100Mb/s 200GB capped service.
Their website is promising all types of free stuff for March if you pre-order it...