8ta Up speeds

R

RoCkFoRdGuN

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I have mayor issue with my upspeed through 8ta and at night my speeds are horrible.
To give u a idea i did some speed test here and there

Sun in the day
Ping 250ms, Down Speed 1.72Mb, Upspeed 0.05
Early morning about 6 or so
Ping 78ms, Down S 6.31M Up 0.37
At night
Ping 155ms, down 0.88meg, up 0.03M

Today again VERY VERY slow can anyone maybe provide some dns ?
I know theres a 8ta dudy here somee where if he can maybe try help from support side i have logged a ticket
150117.

And your okes in the callcentre tune me that its cause of the 12 o clock free browsing I DONTTTTT THINK sooooo pleaseee if anyone can help. Sure DNS will do the job

I have used the
8.8.8.8 and 1.1.1.1

Still no luck
 
Just did a test now: ping 37ms, DL - 7.97 Mbps, UL - 3.78 Mbps

What makes you say it's the DNS that's the problem?
I'm using the 196.43.53.190 / 196.43.54.190 (think that's the default 8ta DNS's)
I have tried 4.2.2.1 / 4.2.2.2 before, but can't say it made any difference.

Did you have faster speeds before this or is this a new connection?
I only ask 'coz I know some people that get very high pings but that's due to coverage issues.
As for new subscribers - I was kak disappointed in the first couple of days, but as you can see above,
it improved quite dramatically after that.
 
Hi Rock

It was ok in the beginning then i started to see at night im getting slower and slower and started some investigation.
Started doing speedtest and so on.
Most of the speed issues can be resolved by DNS.
Ill try those dns cause my up speed arent the bet and like u say if the ping is low the signal is weak but the pings are ok
 
RoCkFoRdGuN said:
I have mayor issue with my upspeed through 8ta and at night my speeds are horrible.
To give u a idea i did some speed test here and there

Sun in the day
Ping 250ms, Down Speed 1.72Mb, Upspeed 0.05
Early morning about 6 or so
Ping 78ms, Down S 6.31M Up 0.37
At night
Ping 155ms, down 0.88meg, up 0.03M

Today again VERY VERY slow can anyone maybe provide some dns ?
I know theres a 8ta dudy here somee where if he can maybe try help from support side i have logged a ticket
150117.

And your okes in the callcentre tune me that its cause of the 12 o clock free browsing I DONTTTTT THINK sooooo pleaseee if anyone can help. Sure DNS will do the job

I have used the
8.8.8.8 and 1.1.1.1

Still no luck
Click to expand...

Hi RoCkFoRdGuN!

Your current case is 1091755. It is currently with our network department and traces are being run. We will request feedback on your behalf.

Regards,
Social Media Team
 
How do I change the DNS settings as I have the same problem and I am looking at canceling
 
2nd mouse button on your connection, Properties, Network tab, highlight TCP/IP, select properties (on XP).
 
WaBWaWWaD said:
How do I change the DNS settings as I have the same problem and I am looking at canceling
Click to expand...

Dont cancel email the okes they busy fixing it for me.
Im using those DNS at the top its a bit more stable than the default one.
If u struggling PM me i can try to help.
____________________________

Just wanna thx 8ta for there responses must say you guys are telkom but u much more awake.
To anyone contemplating on getting 8ta go for it they try to help where ever they can
 
We had an 8ta technician out here last Wednesday (23rd of May, 2012) who took a reading of the signal quality and confirmed that there is a problem. We were given Case Ref : 1099215 and told that the problem would be resolved in 5 working days. No feedback to date, problem still persists. DL 2mbps at best (hardly ever) and UL never better than 0.7mbps when it decides to co-operate - and this is Bryanston along William Nicol. We understand and believe that we should be enjoying much better speeds and certainly look forward to this. Surely this can be fixed?

QuantaByte ICT (PTY) Ltd http://www.quantabyte.co.za - A Managed IT Services Provider
 
n3ptun3z said:
We had an 8ta technician out here last Wednesday (23rd of May, 2012) who took a reading of the signal quality and confirmed that there is a problem. We were given Case Ref : 1099215 and told that the problem would be resolved in 5 working days. No feedback to date, problem still persists. DL 2mbps at best (hardly ever) and UL never better than 0.7mbps when it decides to co-operate - and this is Bryanston along William Nicol. We understand and believe that we should be enjoying much better speeds and certainly look forward to this. Surely this can be fixed?

QuantaByte ICT (PTY) Ltd http://www.quantabyte.co.za - A Managed IT Services Provider
Click to expand...

MY problem is still presisting but they do phone me and keep me up to date
 
Hi All

Please advise if everyone has received feedback - if not, please PM us immediately so we can assist?

Regards,
Social Media Team
 
Something is definetely changes!
My connection stay for as long as i not reboot router - many days
Speed is stable 4-5M/2M during the day a and 7M/3M after hours.
I suspect 7M at night is limit of the 8ta tower as it rock stable @7.2M!
Modem is 1820 and it run @ 10-12M with CellC.

Still very bad at Ramsgate - hardly 100K with -89dB signal!
 
GRES said:
Something is definetely changes!
My connection stay for as long as i not reboot router - many days
Speed is stable 4-5M/2M during the day a and 7M/3M after hours.
I suspect 7M at night is limit of the 8ta tower as it rock stable @7.2M!
Modem is 1820 and it run @ 10-12M with CellC.

Still very bad at Ramsgate - hardly 100K with -89dB signal!
Click to expand...

Hi GRES!

Please can you use the template so we can look at your problem at Ramsgate?

Regards,
Social Media Team
 
Similar issue but my ping gradually climbs through the day:/ get 60-100 ping during the day then as it gets later it climbs to 600-700. Stay in krugersdorp and have a 83dB signal?
 
Toffelman said:
Similar issue but my ping gradually climbs through the day:/ get 60-100 ping during the day then as it gets later it climbs to 600-700. Stay in krugersdorp and have a 83dB signal?
Click to expand...
Variable ping is typical issue on 8ta. It doesn't depend on signal strenght or congestion. Example on my connection (never resolved):
Code: 
C:\>ping mybroadband.co.za

Pinging mybroadband.co.za [41.203.21.137] with 32 bytes of data:

Reply from 41.203.21.137: bytes=32 time=54ms TTL=51
Reply from 41.203.21.137: bytes=32 time=41ms TTL=51
Reply from 41.203.21.137: bytes=32 time=59ms TTL=51
Reply from 41.203.21.137: bytes=32 time=365ms TTL=51

Ping statistics for 41.203.21.137:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 41ms, Maximum = 365ms, Average = 129ms

C:\>ping mybroadband.co.za

Pinging mybroadband.co.za [41.203.21.137] with 32 bytes of data:

Reply from 41.203.21.137: bytes=32 time=249ms TTL=51
Reply from 41.203.21.137: bytes=32 time=243ms TTL=51
Reply from 41.203.21.137: bytes=32 time=262ms TTL=51
Reply from 41.203.21.137: bytes=32 time=261ms TTL=51

Ping statistics for 41.203.21.137:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 243ms, Maximum = 262ms, Average = 253ms
 
But this isn't the first time it's happened. A few months back they were "upgrading" but the spikes only occur round about 9?
 
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