Afrihost Business Uncapped Feedback - 2

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zs6cey said:
MTN Probelm I think:


C:\WINDOWS\system32>tracert afrihost.com

Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 2 ms 2 ms 2 ms 192.168.100.50
2 14 ms 9 ms 10 ms 105-236-0-65-esr-lo.mtnbusiness.co.za [105.236.0.65]
3 69 ms 66 ms 130 ms 41.181.221.218
4 63 ms 61 ms * rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.118]
5 133 ms 128 ms 128 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 131 ms 131 ms 127 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.221]
7 66 ms 63 ms 94 ms 196.30.1.39
8 127 ms 129 ms 131 ms 196.31.220.21
9 429 ms 129 ms 127 ms 196.31.63.202
10 65 ms 62 ms 64 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 63 ms 64 ms 64 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
Click to expand...

That could be latency on our network, also seems like you could be testing over WiFi. Does testing over a LAN cable give any different results?
 
i.got~issues said:
Hmmm... confused... AH 1GB is MTN not IS.

I am on a WebAfrica account now as my AH Capped is titsup again... and kids are streaming without death threats... so WebAfrica (IS) is working fine at the moment here in CT.

EDIT:

Here... quick tracert to Google... for what is might be worth;

Code: 
[B][U]WEBAFRICA[/U][/B]

C:\>tracert www.google.com

Tracing route to www.google.com [74.125.233.16]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2    10 ms     8 ms     9 ms  cdsl2-ctn-vl2473-ipc.ip.isnet.net [196.38.72.194]
  3    31 ms    32 ms    40 ms  vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193]
  4     8 ms    13 ms    25 ms  196.35.115.136
  5    12 ms     8 ms     8 ms  168.209.6.13
  6    13 ms     8 ms     8 ms  168.209.6.12
  7    23 ms    24 ms    23 ms  168.209.100.101
  8    23 ms    23 ms    24 ms  196.26.0.130
  9    24 ms    24 ms    24 ms  72.14.205.16
 10    24 ms    25 ms    24 ms  72.14.237.239
 11    24 ms    24 ms    23 ms  jnb01s07-in-f16.1e100.net [74.125.233.16]

Trace complete.

[B][U]AXXESS[/U][/B]

C:\>tracert www.google.com

Tracing route to www.google.com [74.125.233.113]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2     8 ms     9 ms     8 ms  41.181.54.85
  3    10 ms    21 ms     8 ms  ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
  4    49 ms    44 ms    43 ms  tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
  5    11 ms    10 ms     9 ms  compj-cpt-1.mtnns.net [196.44.18.2]
  6   152 ms   208 ms   153 ms  ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]
  7   157 ms   193 ms   158 ms  ls-pr-2.uk--ls-cr-2.uk-a.mtn.net [209.212.111.187]
  8   176 ms   151 ms   152 ms  rb-ad-1--msbm-rbg-1-a.mtnns.net [209.212.99.13]
  9   154 ms   172 ms     *     209.85.255.76
 10   170 ms   170 ms   172 ms  66.249.95.9
 11   171 ms   170 ms   170 ms  72.14.239.129
 12   171 ms   170 ms   170 ms  jnb01s08-in-f17.1e100.net [74.125.233.113]

Trace complete.
[B]
[U]AFRIHOST[/U][/B]

C:\>tracert www.google.com

Tracing route to www.google.com [74.125.230.80]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2     8 ms   199 ms    26 ms  41.181.54.85
  3    49 ms    12 ms    13 ms  ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
  4    75 ms    80 ms    74 ms  tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
  5     8 ms     8 ms     9 ms  compj-cpt-1.mtnns.net [196.44.18.2]
  6   152 ms   152 ms   151 ms  ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]
  7   151 ms   151 ms   151 ms  ls-pr-2.uk--ls-cr-2.uk-a.mtn.net [209.212.111.187]
  8   161 ms   151 ms   151 ms  rb-ad-1--glgix-bloemf-1-a.mtnns.net [209.212.99.13]
  9   153 ms   163 ms   152 ms  209.85.255.76
 10   152 ms   152 ms   152 ms  72.14.238.21
 11   152 ms   154 ms   151 ms  lhr14s23-in-f16.1e100.net [74.125.230.80]

Trace complete.
Click to expand...

Seems like intermittent latency on all accounts here, though us and Axxess seem to show more internal spikes. destination latency is not too bad though :(
 
giggity said:
What a surprise... Lag.
Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.2 -    0 |   15 |   15 |    0 |    3 |   43 |    0 |
|   105-236-10-1-esr-lo.mtnbusiness.co.za -    0 |   15 |   15 |   10 |   15 |   26 |   24 |
|                          41.181.221.214 -   10 |   11 |   10 |  106 |  113 |  117 |  108 |
|   rb-dca-2.za--qux-b.za.mtnbusiness.net -   10 |   11 |   10 |  109 |  125 |  167 |  127 |
|          rb-cr-1.za--rb-dca-2.mtnns.net -    0 |   15 |   15 |   21 |   30 |   49 |   41 |
|      jh-cr-2.za--rb-cr-1.za-b.mtnns.net -    0 |   15 |   15 |  115 |  126 |  148 |  128 |
|     jh-dca-2.za--jh-cr-2.za-a.mtnns.net -    0 |   15 |   15 |   21 |   37 |   92 |   40 |
|                            google.co.za -    0 |   15 |   15 |   20 |   27 |   46 |   34 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Seriously, if you are going to be part of MTN's network, the network should at least not be composed of 30% faeces.

Honestly thinking of going back to Telkom at this stage. This is exactly what happened to them, and the reps were obviously told "everything will be fine" but in actual fact the network is a sack of crap and hasn't been upgraded in decades.

Also I'm paying nearly double for this and it is simply ****ty 70% of the time.
Click to expand...

I really don't believe that we have a bad network. My experience has always been that when things are working as they should, we see excellent latency and great throughput on all accounts. At times like this when we are in need of some more capacity, we do see some poor performance and other symptoms arising. Once the capacity goes live, I expect we'll be seeing the excellent performance we've come to expect.
 
fruitbat said:
Hi,
I dont know... but i seem to be very lucky... I'm am on the 4mb uncapped business account, and i have NZB's downloading all day on and night on p443.. and it seems to stay at 390-410k/s for most of the time... there may be an hour or 3 in the day when it drops to 150-250, but I'm ok with that for the moment. Perhaps its my exchange that is just running smoothly for the last month of 2....
Click to expand...

That's definitely a decent experience I would say. I do a few torrents for testing. I must say I don't often see the highs I've been used to, but I do get constant throughput and files comes through within a reasonable time for me.
 
requiem said:
Just cancelled accounts for my Father and Brother. Can browse, email, even download music from I-tunes.

My father can't game anymore, and his MIMS medical software won't connect.

So long AH.
Click to expand...

Sorry to hear that you are cancelling. We wish you all the best for the future :)
 
I34z1k said:
Yea my internet has also decided to be throttled/shaped. http://speedtest.ookla.com/result/2728940085.png so much for 4meg business, even my opencrap mould account was better on the weekends
Click to expand...

It's hard to tell just from an international test. What are your local tests like? We're definitely not throttling or shaping business, but your local throughput could tell us if there is a problem :(
 
HowTo said:
AfriGuy or AfriMan

I still have issues getting disconnected while playing online.
Don't get any replies from you.
Playing D3 online.
Latencies shoot through the roof at times over 1000ms.
Click to expand...

We have had some issues with certain games not being classified correctly. Those were mostly Destiny and ArchAge. We've worked with our technical team and some clients and I believe this is now resolved for most gamers on those titles.

Nothing should have changed with Diablo traffic that I can imagine, since it's been around for ages and we shouldn't have changes anything. Are you able to show any screenshots or traceroutes?
 
AfriMan said:
We're seeing improved performance since the weekend, but we have not yet lit up additional capacity. We are told the upgrade is imminent, but no confirmed date that I can share.
Click to expand...

Then how can you say you are not throttling or shaping of additional capacity causing all the slow speeds as of late isn't "lit" up yet?
 
Here's a screenshot of the highest ping I had during the weekend.
View attachment 157234

Tested this morning and the connection seems very good. Ping of 203 to 300 on average with only the occasional spike. Hope it stays the way since the game is actually playable like this.
 
AfriMan said:
We're definitely not throttling or shaping business, but your local throughput could tell us if there is a problem :(
Click to expand...

AfriMan said:
We have had some issues with certain games not being classified correctly. Those were mostly Destiny and ArchAge. We've worked with our technical team and some clients and I believe this is now resolved for most gamers on those titles.
Click to expand...

Why do you need to classify games correctly if you are not throttling or shaping business accounts?
 
All is not well in Cape Town :(
Latency spiking, with inconsistent throughput.

http://speedtest.ookla.com/result/2729322782.png
http://speedtest.ookla.com/result/2729323110.png
http://speedtest.ookla.com/result/2729323427.png

Code: 
Local Tracert 

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.pace.net [192.168.1.254] 
  2     7 ms     7 ms     7 ms  105-236-13-129-esr-lo.mtnbusiness.co.za [105.236.13.129] 
  3     8 ms     8 ms     8 ms  41.181.201.94 
  4     8 ms     8 ms     7 ms  tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188] 
  5     9 ms     8 ms     8 ms  unc-cpt-1.mtnns.net [196.44.18.8] 
  6     8 ms     8 ms     8 ms  196.44.31.106 
  7    53 ms     8 ms     8 ms  nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121] 
  8    10 ms    10 ms    10 ms  196-28-178-141.adsl.mweb.co.za [196.28.178.141] 
  9    11 ms    12 ms    11 ms  tengig-0-7-0-3-cpt-p-2.mweb.co.za [197.84.7.2] 
 10    10 ms    10 ms     9 ms  vl-11-cpt-hscore-1.mweb.co.za [197.84.5.238] 
 11    24 ms    30 ms    32 ms  196.28.178.66 
 12    11 ms    10 ms    10 ms  gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234] 
 13    10 ms    10 ms    10 ms  OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6] 
 14    12 ms    10 ms    10 ms  197-84-208-146.cpt.mweb.co.za [197.84.208.146] 
 15    10 ms    10 ms    10 ms  41-86-110-143.mweb.co.za [41.86.110.143] 

Trace complete.
  
International Tracert 

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.pace.net [192.168.1.254] 
  2     7 ms     7 ms     6 ms  105-236-13-129-esr-lo.mtnbusiness.co.za [105.236.13.129] 
  3     8 ms     8 ms     8 ms  41.181.221.254 
  4     8 ms     8 ms     9 ms  tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28] 
  5    10 ms    12 ms     9 ms  unc-cpt-1.mtnns.net [196.44.18.8] 
  6     9 ms     9 ms     8 ms  196.44.31.106 
  7   152 ms   151 ms   153 ms  am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221] 
  8   152 ms   151 ms   152 ms  ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83] 
  9   153 ms   152 ms   152 ms  linx-gw1.thn.ncuk.net [195.66.224.240] 
 10   152 ms   153 ms   152 ms  te2-1-9.star10g.bdr-rt3.thdo.ncuk.net [80.249.97.17] 
 11   155 ms   154 ms   152 ms  te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85] 
 12   152 ms   152 ms   152 ms  www.thinkbroadband.com [80.249.99.130] 

Trace complete.
  
International Speedtest 
Downloaded 20.0 megabytes in 41 seconds. (492.50 KB/s)
  
Local Speedtest 
Downloaded 15.6 megabytes in 16 seconds. (988.75 KB/s)
  
  
  
  
Test End Timestamp 
2014/10/13 10:39:55.20
 
ambroseg1 said:
Then how can you say you are not throttling or shaping of additional capacity causing all the slow speeds as of late isn't "lit" up yet?
Click to expand...

I don't know if you were rushing when you typed this. We are experiencing some slow speeds on certain services while we wait for the additional capacity to be activated.
 
AfriMan said:
I don't know if you were rushing when you typed this. We are experiencing some slow speeds on certain services while we wait for the additional capacity to be activated.
Click to expand...

Why only 'certain' services? All your comments, are confirming that you ARE shaping...
 
AfriMan said:
I don't know if you were rushing when you typed this. We are experiencing some slow speeds on certain services while we wait for the additional capacity to be activated.
Click to expand...

Don't you throttle/shape because of the capacity issues so everyone gets a fair share?
 
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