Afrihost Fibre Feedback Thread

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I have placed my Afrihost fibre order 5 weeks ago. Still no one has phoned me to arrange for installation or anything. People in my complex that applied after me have already got their fibre installed. Each time I enquire from Afrihost they say lead time is 6 weeks. 1 week left of their 6 weeks and I am going to cancel the order.
 
I need some assistance with my fibre please @Afriman @Afri(anyone)

I lodged a support ticket on 7 August. No response. So I phoned support line on Wednesday and was asked to email through tracert and ping results.

But then they abandoned the ticket and I've had no response, even after sending 6 more replies begging for a response.

No wonder the Afrihost HelloPeter now has a rating of less than 2/10.

I used to be such a fan boy :sick: :mad:
 
Hey Everyone

It looks like somehow we've missed this thread for about a year - we've moved the bulk of the Afrihost related conversations over to

https://mybroadband.co.za/vb/showthread.php/868938-Afrihost-Fibre-Feedback

I'll try to answer as much as I can from the queries here, but I expect some are pretty old and may not be relevant. Please hop over to the Afrihost sub-forum to make sure you get the best response time :)
 
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