Afrihost Mobile Delivery Feedback Thread

Seriously said:
Funny that it worked twice in a row for me. Maybe it was because I followed up and stayed in touch as well as communicated with the couriers in real time.
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It's pretty obvious the tracking information is not getting updated. Clearly whatever system is in place for keeping it updated for those that have tracking numbers has fallen over and for others the tracking information has even been issued. I don't really care, the courier will have to come out again next week or on Saturday if they've made arrangements for that or keep updating the delivery address if they want to deliver it by tomorrow. There's nothing to follow up on.
 
Thanks to Afrigirl, I got my tracking number:

Collivery 2*****4 Status is : Waiting Client Acceptance
Notice

Those of you that are expecting a delivery from Afrihost:

we have close to 10 000 of them to deliver by 6th September.
we have received nearly 2000 requests to change the delivery address.
we are experiencing serious delays/failures as a result of people not having their RICA docs ready.
We ask for your patience and understanding - your delivery will get to you before the 6th as originally promised.
Regards
The Collivery Team



Spoke to Howard at their Cape Town depot & he advised bags of the stuff is coming in and they are being processed. He also said that a lot of deliveries will only go out on Monday. :eek:

I hope Gian knows about this. :whistle:

He took my tracking number down and will keep an eye out for my package. :erm:
 
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I have been trying to phone Afrihost / MDS Courriers but nobody can help me - I have been sent from pillar to post lol!
 
ramar said:
Sorry, but Afrihost did state very clearly from the start that the devices would be delivered by the 6th Sept. It is not the 6th Sept yet.
I am also still waiting from mine, i also ordered on the 20th and paid on the 22nd. But as they said it will be delivered by the 6th, i am happy to wait until the 6th.
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True but mine still says Status: Pending and I really don't see how they can possibly make tomorrow's deadline.

At this stage cancellation is better than aggravation. ;)
 
Order Placed 20-08-2013 14:31:21
Parcel Packed 26-08-2013 11:19:24
Pending Dispatch 26-08-2013 11:33:10
Awaiting Collection 30-08-2013 14:39:08
Handed to Courier 30-08-2013 15:55:36
 
Order Placed 20-08-2013 14:31:21
Parcel Packed 26-08-2013 11:19:24
Pending Dispatch 26-08-2013 11:33:10
Awaiting Collection 30-08-2013 14:39:08
Handed to Courier 30-08-2013 15:55:36
 
Processing Order my wifes, she ordered on the original day as well. Not a peep from these couriers.
 
Funny thing. Seems of the four people that ordered in my office - the two of us that ordered last recieved ours first.
(Mental image of a store-room where bags of Orders are dropped and staff taking the bags closest to the door first)
 
Nicci said:
I have been trying to phone Afrihost / MDS Courriers but nobody can help me - I have been sent from pillar to post lol!
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Feel free to send me a PM with your username. Do you have your waybill number?
 
noxibox said:
It's pretty obvious the tracking information is not getting updated.
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I have received my package on Monday Morning and the status still show "Package on route" and not "Finished/Delivered"

I assume the couriers haven't reported back yet.
 
noxibox said:
It's pretty obvious the tracking information is not getting updated. Clearly whatever system is in place for keeping it updated for those that have tracking numbers has fallen over and for others the tracking information has even been issued. I don't really care, the courier will have to come out again next week or on Saturday if they've made arrangements for that or keep updating the delivery address if they want to deliver it by tomorrow. There's nothing to follow up on.
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If you do have a courier way-bill number all it takes is a call them to make proper arrangements. If you do not have a courier way-bill than all it takes is to call Afrihost or contact them via the forum to query.

When I went to pick up my daughters MiFi at the depot, after prior arrangement, their management told me they already pitched up at 2000 "wrong" addresses. Excluding those that did not adhere to the Rica requirements. Now do the maths.
 
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Nicci said:
I have been trying to phone Afrihost / MDS Courriers but nobody can help me - I have been sent from pillar to post lol!
Click to expand...

Feel free to send me a PM with your username. Do you have your waybill number?
 
GarethY said:
Still waiting... this is the third day in a row now, that Collivery's tracking page says "Delivery Courier Dispatched". Is he travelling by donkey? :(
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I've just spoken to someone at MDS Collivery and they say that my area is only serviced on Saturdays, so that's when I'll receive mine... :cry:
 
Seriously said:
If you do have a courier way-bill number all it takes is a call them to make proper arrangements.
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They're going to go through every item one by one to find it are they? Which would be funny in the case of people who have theirs, but the courier thinks they haven't even sent it out yet.
 
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