Afrihost New Network Feedback - Part 2

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caroper said:
Data allocations for period: 1/Nov/2016 - 30/Nov/2016
Allocation Type Status Data (MB)
Capped Contract Data: ADSL-FPP-400GB-PROM Available 400,000.00 MB
Fat Pipe Roll-Over Data Available 1,200,000.00 MB
Zero-Rated Data Available Unlimited
Click to expand...

Space said:
I missed that memo.

my latest Vox invoice says:

ADSL-FPP-200GB-PROM: ADSL-FP-150GB - Data Account: [email protected] (1/Nov/2016 - 1/Dec/2016)


so is it 200GB or 150GB or 400GB :wtf: #confused
Click to expand...

Hey guys

Can we please keep this thread to Afrihost issues? Makes it kinda hard to stay on topic otherwise :(

Thanks :)
 
i.got~issues said:
Morning AfriPeeps

Any feedback on the MWEB hosted site issues? Makes working on them impossible on my Afrihost capped accounts.

Afrihost
Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |   11 |    0 |    0 |    0 |    0 |    0 |
|                   cpt-up1.ip.adsl.co.za -    2 |   51 |   50 |    7 |   13 |   46 |    7 |
|                   cpt-in1.ip.adsl.co.za -    7 |   43 |   40 |    7 |   13 |   49 |    8 |
|                  cpt-net1.ip.adsl.co.za -    0 |   54 |   54 |    7 |   12 |   31 |   10 |
|                    optinet.ixp.capetown -    0 |   54 |   54 |    8 |   17 |   36 |   13 |
|           te0-7-0-3.cpt-p-2.optinet.net -    0 |   54 |   54 |   26 |   32 |   57 |   27 |
|           te0-7-0-0.cpt-p-1.optinet.net -    0 |   54 |   54 |   37 |   45 |   53 |   46 |
|           te0-0-0-0.vic-p-2.optinet.net -    0 |   54 |   54 |   29 |   34 |   60 |   32 |
|             197-84-4-100.cpt.mweb.co.za -    0 |   54 |   54 |   29 |   37 |   85 |   41 |
|      201.bu-ether5.vic-pe-2.optinet.net -    0 |   54 |   54 |   29 |   39 |   63 |   34 |
|            197-81-226-81.jhb.mweb.co.za -    0 |   54 |   54 |   27 |   35 |   67 |   36 |
|            197-81-226-61.jhb.mweb.co.za -    0 |   54 |   54 |   34 |   43 |   98 |   44 |
|             197-81-229-2.jhb.mweb.co.za -    5 |   47 |   45 |   29 |   37 |   86 |   30 |
|            197-81-229-17.jhb.mweb.co.za -    0 |   54 |   54 |   37 |   44 |  113 |   38 |
|                   No response from host -  100 |   11 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   11 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   11 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   11 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   11 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   11 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   11 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   11 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   11 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   11 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   11 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   11 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   11 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   11 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   11 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   11 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|

Vox
Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |   10 |    0 |    0 |    0 |    0 |    0 |
|telkom-upload-vlan-barrack-ipc.vox.co.za -    0 |   51 |   51 |    9 |   24 |   39 |   22 |
|vox-upload-teraco-cpt-barrack-ipc.vox.co.za -    0 |   51 |   51 |    6 |   18 |   29 |   16 |
|   vox-b2b-pts-barrack-ipc-int.vox.co.za -    0 |   51 |   51 |   11 |   22 |   32 |   22 |
|                    optinet.ixp.capetown -    0 |   51 |   51 |    8 |   19 |   41 |   17 |
|           bu-ether1.cpt-p-1.optinet.net -    0 |   51 |   51 |   28 |   35 |   54 |   34 |
|           te0-0-0-0.vic-p-2.optinet.net -    0 |   51 |   51 |   32 |   41 |   56 |   39 |
|              197-80-7-47.jhb.mweb.co.za -    0 |   51 |   51 |   25 |   27 |   56 |   29 |
|            197-81-226-81.jhb.mweb.co.za -    0 |   51 |   51 |   26 |   30 |   62 |   26 |
|            197-81-226-61.jhb.mweb.co.za -    3 |   48 |   47 |   26 |   41 |   94 |   27 |
|             197-81-229-2.jhb.mweb.co.za -    0 |   51 |   51 |   28 |   37 |   98 |   30 |
|            197-81-229-17.jhb.mweb.co.za -    3 |   48 |   47 |   26 |   31 |   85 |   26 |
|                        viking1.mweb.net -    0 |   51 |   51 |   26 |   36 |   75 |   29 |
|                       www1.swh.mweb.net -    0 |   51 |   51 |   35 |   46 |   78 |   43 |
|________________________________________________|______|______|______|______|______|______|
Click to expand...

It was definitely reported, I haven't heard any updates but definitely seems to be an issue on Mweb's side. We're trying to get them to resolve :(
 
Space said:
a suggestion to solve Afrihost's dilemma:

1.) Give everyone with Afrihost Plus+ (new and existing clients) 18h of Free-Time per day, regardless of whether they are on a Capped, Uncapped or Prepaid account. To sweeten the deal even further, add monthly Roll-over to capped data.

This will ensure Afrihost receives at least what seems to be their break-even revenue in this case of R99 per user per month.


2.) Allow anyone who chooses to purchase JUST Afrihost Plus+ at R99 per month, the 18h of Free-Time per day and Soft Cap them (as per Afrihost Plus+ existing T's & C's) to 128 kbps download speed between 18:00 and 00:00 .


3.) Any add-on data purchased will then just be for the remaining 6h each evening (between 18:00 and 00:00) according to the client's choice: Capped, Uncapped or Prepaid Afrihost data.




point 1.) above will be enough to incentivise me to buy Afrihost Plus+ which I do not currently do.
Click to expand...

I really like the thinking here, definitely something we can look into.

Just bear in mind that Afrihost Plus is a standalone product, as it has Simfy, 500MB Mobile Data, etc. So there are also hard costs associated with that.

But definitely some food for thought here. I'll mention this to Gian and his team and take all the credit if they go for it :)
 
Any idea if the double data promo will become permanent?

Many ISPs offer 200GB at R 199. Hate to see that go :(

I currently have 50GB (which is now 100GB with promo) with AH+. So during the promo I got 200GB.

Would love to have this still going. Btw, glad the Free Time is extended till Dec. I'm on the R 99 package so I qualify, yay!
 
moedawood said:
Any idea if the double data promo will become permanent?

Many ISPs offer 200GB at R 199. Hate to see that go :(

I currently have 50GB (which is now 100GB with promo) with AH+. So during the promo I got 200GB.

Would love to have this still going. Btw, glad the Free Time is extended till Dec. I'm on the R 99 package so I qualify, yay!
Click to expand...

The Double Data promotion runs until the end of December. :) We'll have an update before then with regards to Double Data.

Super-glad that you are going to have the extended Free-Time.
 
AfriMan said:
I really like the thinking here, definitely something we can look into.

Just bear in mind that Afrihost Plus is a standalone product, as it has Simfy, 500MB Mobile Data, etc. So there are also hard costs associated with that.

But definitely some food for thought here. I'll mention this to Gian and his team and take all the credit if they go for it :)
Click to expand...

i basically mentioned this to Genie and Gian re changing it to 100GB capped packages and above only, and not lower. So blame me to those below :D However, i feel that is right, and even if you guys are happy to see people use the data, i dont think it was right for said user to pay R29 and consume 3TB of data. That is something which will see Free Time removed, and see regular long time clients pack it in and move, because they are being respectful towards the next one.

Free time is awesome, its innovative, its smart, and its moving internet in this country forward and onto another level. it now makes Internet affordable as well. Its great to see Free Time into December, but i do feel that Free Time needs at least 6 months to give the best possible idea of how it goes
 
Facebook videos are buffering constantly. :( using Afrihost DNS.

Mind checking if there's an issue?
 
Anybody else with crappy latency in durban?

Reply from 41.86.112.68: bytes=32 time=129ms TTL=51
Reply from 41.86.112.68: bytes=32 time=88ms TTL=51
Reply from 41.86.112.68: bytes=32 time=85ms TTL=51
Reply from 41.86.112.68: bytes=32 time=77ms TTL=51
Reply from 41.86.112.68: bytes=32 time=77ms TTL=51
Reply from 41.86.112.68: bytes=32 time=77ms TTL=51
Reply from 41.86.112.68: bytes=32 time=86ms TTL=51
Reply from 41.86.112.68: bytes=32 time=90ms TTL=51
Reply from 41.86.112.68: bytes=32 time=92ms TTL=51
Reply from 41.86.112.68: bytes=32 time=87ms TTL=51
 
Icemanbrfc said:
i basically mentioned this to Genie and Gian re changing it to 100GB capped packages and above only, and not lower. So blame me to those below :D However, i feel that is right, and even if you guys are happy to see people use the data, i dont think it was right for said user to pay R29 and consume 3TB of data. That is something which will see Free Time removed, and see regular long time clients pack it in and move, because they are being respectful towards the next one.

Free time is awesome, its innovative, its smart, and its moving internet in this country forward and onto another level. it now makes Internet affordable as well. Its great to see Free Time into December, but i do feel that Free Time needs at least 6 months to give the best possible idea of how it goes
Click to expand...

Hehe! See, we do listen to your suggestions! ;)
 
lilggg said:
Anybody else with crappy latency in durban?

Reply from 41.86.112.68: bytes=32 time=129ms TTL=51
Reply from 41.86.112.68: bytes=32 time=88ms TTL=51
Reply from 41.86.112.68: bytes=32 time=85ms TTL=51
Reply from 41.86.112.68: bytes=32 time=77ms TTL=51
Reply from 41.86.112.68: bytes=32 time=77ms TTL=51
Reply from 41.86.112.68: bytes=32 time=77ms TTL=51
Reply from 41.86.112.68: bytes=32 time=86ms TTL=51
Reply from 41.86.112.68: bytes=32 time=90ms TTL=51
Reply from 41.86.112.68: bytes=32 time=92ms TTL=51
Reply from 41.86.112.68: bytes=32 time=87ms TTL=51
Click to expand...

I'm not seeing any issues... PM me your details and I'll see if I can find anything.
 
Done. :)

Code: 
Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Users\Lara>tracert facebook.com

Tracing route to facebook.com [31.13.91.36]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    24 ms    24 ms    23 ms  cpt-tx2.ip.adsl.co.za [169.1.5.81]
  4    32 ms    30 ms    31 ms  cpt-rx2.ip.adsl.co.za [169.1.5.82]
  5    23 ms    24 ms    24 ms  cpt-net1.ip.adsl.co.za [169.1.5.128]
  6    31 ms    31 ms    31 ms  41.164.52.40
  7   108 ms   107 ms    95 ms  ix-ae-7-0.tcore1.KLT-Cape-Town.as6453.net [41.206.164.53]
  8   172 ms   172 ms   172 ms  if-ae-5-30.tcore2.PV9-Lisbon.as6453.net [80.231.159.85]
  9   180 ms   181 ms   180 ms  if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
 10   180 ms   179 ms   180 ms  if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
 11   173 ms   173 ms   173 ms  if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
 12     *      172 ms     *     if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
 13   173 ms   173 ms   173 ms  if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
 14   176 ms   176 ms   175 ms  195.219.83.186
 15   193 ms   196 ms   205 ms  ae-5.r25.londen12.uk.bb.gin.ntt.net [129.250.4.85]
 16   186 ms   179 ms   179 ms  ae-2.r24.amstnl02.nl.bb.gin.ntt.net [129.250.5.2]
 17   185 ms   186 ms   186 ms  ae-2.r03.amstnl02.nl.bb.gin.ntt.net [129.250.2.211]
 18   183 ms   183 ms   183 ms  ae-0.facebook.amstnl02.nl.bb.gin.ntt.net [81.20.64.22]
 19   183 ms   183 ms   183 ms  po141.asw02.ams3.tfbnw.net [157.240.35.52]
 20   172 ms   172 ms   172 ms  po241.psw01a.ams3.tfbnw.net [74.119.78.147]
 21   179 ms   179 ms   179 ms  173.252.67.13
 22   184 ms   185 ms   183 ms  edge-star-mini-shv-01-ams3.facebook.com [31.13.91.36]

Trace complete.
 
Can not open http://now.vodacom.co.za/category/vodacom-rewards
14b45525eb3422ae794a0a41efce1ca5.png

It works on Vodacom and with vpn
 
Last edited:
Thanks Lara! Don't have my laptop to do a traceroute. Will have to do it through the iPad
 
traceroute to facebook.com (31.13.93.36) , 5 relative hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 28.037 ms 30.803 ms 34.396 ms
2 * * *
3 dbn-up2.ip.adsl.co.za (169.1.5.174) 22.768 ms 28.476 ms 30.874 ms
4 dbn-in1.ip.adsl.co.za (169.1.5.204) 37.001 ms 40.784 ms 43.547 ms
5 41.162.84.192 (41.162.84.192) 18.864 ms 25.730 ms 30.074 ms
6 172.18.1.162 (172.18.1.162) 29.725 ms 33.060 ms 35.084 ms
7 ix-ae-7-0.tcore1.jso-johannesburg.as6453.net (41.206.178.29) 24.192 ms 34.170 ms 37.652 ms
8 if-ae-4-2.tcore1.klt-cape-town.as6453.net (41.206.178.2) 194.299 ms 198.242 ms 200.357 ms
9 if-ae-5-10.tcore2.pv9-lisbon.as6453.net (80.231.159.93) 189.084 ms 692.423 ms 695.780 ms
10 if-ae-2-2.tcore1.pv9-lisbon.as6453.net (80.231.158.5) 196.281 ms 200.083 ms 211.457 ms
11 if-ae-1-3.tcore1.sv8-highbridge.as6453.net (80.231.158.30) 191.241 ms 194.502 ms 196.481 ms
12 if-ae-2-2.tcore2.sv8-highbridge.as6453.net (80.231.139.1) 192.145 ms 196.187 ms 204.983 ms
13 if-ae-11-2.tcore1.l78-london.as6453.net (80.231.139.42) 200.756 ms 204.336 ms 207.660 ms
14 if-ae-17-2.tcore1.ldn-london.as6453.net (80.231.130.130) 201.484 ms 204.887 ms 208.036 ms
15 195.219.83.186 (195.219.83.186) 200.314 ms 206.055 ms 208.049 ms
16 ae-3.r24.londen12.uk.bb.gin.ntt.net (129.250.4.23) 197.538 ms 201.022 ms 204.089 ms
17 ae-6.r24.frnkge08.de.bb.gin.ntt.net (129.250.3.13) 203.908 ms 207.514 ms 215.750 ms
18 ae-13.r03.frnkge03.de.bb.gin.ntt.net (129.250.6.207) 208.398 ms 212.114 ms 218.131 ms
19 213.198.52.62 (213.198.52.62) 210.939 ms 659.451 ms 662.418 ms
20 po111.asw04.fra2.tfbnw.net (31.13.31.158) 204.494 ms 713.023 ms 716.880 ms
21 po241.psw01d.fra3.tfbnw.net (157.240.32.231) 204.843 ms 657.178 ms 664.882 ms
22 msw1ai.01.fra3.tfbnw.net (173.252.66.115) 338.496 ms 849.743 ms 852.652 ms
23 edge-star-mini-shv-01-fra3.facebook.com (31.13.93.36) 203.870 ms 211.425 ms 216.418 ms
 
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