Afrihost - Pure Fibre Feedback Thread

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@AfriMan

Tracert to Overwatch servers in EU
tracert IP:185.60.112.157

AFRIHOST

tracert 185.60.112.157

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms pfSense.localdomain [192.168.1.11]
2 2 ms 2 ms 2 ms 102-182-106-1.ip.afrihost.co.za [102.182.106.1]
3 3 ms 2 ms 3 ms 169-1-21-101.ip.afrihost.co.za [169.1.21.101]
4 3 ms 3 ms 2 ms ae-21.lza.pr1-jhb.liquidtelecom.net [77.246.59.254]
5 157 ms 157 ms 157 ms 46.17.232.152
6 157 ms 157 ms 157 ms te-0-1-0-7.lfr-pe1-mrs.liquidtelecom.net [5.11.10.250]
7 187 ms 187 ms 187 ms 80.249.208.83
8 187 ms 187 ms 187 ms ae1-br02-eqam1.as57976.net [137.221.78.35]
9 185 ms 185 ms 184 ms et-0-0-67-pe01-eqam1.as57976.net [137.221.78.71]
10 184 ms 184 ms 184 ms 185.60.112.157

Trace complete.
AFRIHOST with expressvpn in London:

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 161 ms 161 ms 161 ms 10.76.0.1
2 161 ms 161 ms 161 ms 88.202.231.1.static.midphase.com [88.202.186.1]
3 161 ms 161 ms 161 ms 88.202.187.185.static.midphase.com [88.202.187.185]
4 163 ms 193 ms 163 ms 195.66.226.234
5 168 ms 168 ms 168 ms ae1-br01-eqld5.as57976.net [137.221.79.33]
6 169 ms 169 ms 169 ms et-0-0-2-br02-eqam1.as57976.net [137.221.65.91]
7 180 ms 169 ms 168 ms et-0-0-67-pe01-eqam1.as57976.net [137.221.78.71]
8 168 ms 171 ms 168 ms 137.221.66.43
9 168 ms 168 ms 168 ms 185.60.112.157

Trace complete.

Route still going to Marseille and not to London for The overwatch servers. Thats almost 20 ms difference and i am using vpn.
 
luckystrike said:
Route still going to Marseille and not to London for The overwatch servers. Thats almost 20 ms difference and i am using vpn.
Click to expand...

A bit worse here in cape town, reaching about +27-30ms

Code: 
AH:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                       dlinkrouter.Dlink -    0 |    9 |    9 |    0 |    0 |    2 |    0 |
|                   No response from host -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
|                   cpt-rx2.ip.adsl.co.za -    0 |    9 |    9 |    2 |    3 |    4 |    3 |
|                  cpt-net1.ip.adsl.co.za -    0 |    9 |    9 |    2 |    2 |    4 |    3 |
|          77.246.59.84.liquidtelecom.net -    0 |    9 |    9 |    2 |    3 |    4 |    4 |
|te-0-1-0-1.luk-pe1-gsw.liquidtelecom.net -    0 |    9 |    9 |  147 |  147 |  148 |  147 |
|      be-5.luk-pe1-tho.liquidtelecom.net -    0 |    9 |    9 |  142 |  143 |  144 |  143 |
|            5.11.10.95.liquidtelecom.net -    0 |    9 |    9 |  146 |  147 |  148 |  148 |
|                          195.66.238.234 -    0 |    9 |    9 |  148 |  164 |  234 |  148 |
|              ae1-br01-eqld5.as57976.net -    0 |    9 |    9 |  176 |  176 |  179 |  176 |
|         et-0-0-2-br02-eqam1.as57976.net -    0 |    9 |    9 |  177 |  180 |  198 |  178 |
|        et-0-0-67-pe02-eqam1.as57976.net -    0 |    9 |    9 |  174 |  180 |  205 |  175 |
|                           137.221.66.47 -    0 |    9 |    9 |  176 |  176 |  178 |  177 |
|                          185.60.112.157 -    0 |    9 |    9 |  179 |  180 |  184 |  179 |
|________________________________________________|______|______|______|______|______|______|

NordVPN:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.8.2.1 -    0 |   16 |   16 |  142 |  261 | 2047 |  143 |
|                     Packet was too big. -  100 |   16 |    0 |    0 |    0 |    0 |    0 |
|           ae2.31-rt1-cr.ldn.as25369.net -    0 |   16 |   16 |  142 |  262 | 2045 |  143 |
|             ae1.rt0-thn.ldn.as25369.net -    0 |   16 |   16 |  142 |  261 | 2046 |  143 |
|                          195.66.226.234 -    0 |   16 |   16 |  144 |  266 | 2048 |  145 |
|              ae1-br01-eqld5.as57976.net -    0 |   16 |   16 |  150 |  271 | 2052 |  150 |
|         et-0-0-2-br02-eqam1.as57976.net -    0 |   16 |   16 |  149 |  268 | 2050 |  151 |
|        et-0-0-67-pe02-eqam1.as57976.net -    0 |   16 |   16 |  150 |  272 | 2051 |  151 |
|                           137.221.66.47 -    0 |   16 |   16 |  149 |  268 | 2047 |  151 |
|                          185.60.112.157 -    0 |   16 |   16 |  149 |  268 | 2050 |  152 |
|________________________________________________|______|______|______|______|______|______|
 
luckystrike said:
@AfriMan

Tracert to Overwatch servers in EU
tracert IP:185.60.112.157

AFRIHOST

tracert 185.60.112.157

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms pfSense.localdomain [192.168.1.11]
2 2 ms 2 ms 2 ms 102-182-106-1.ip.afrihost.co.za [102.182.106.1]
3 3 ms 2 ms 3 ms 169-1-21-101.ip.afrihost.co.za [169.1.21.101]
4 3 ms 3 ms 2 ms ae-21.lza.pr1-jhb.liquidtelecom.net [77.246.59.254]
5 157 ms 157 ms 157 ms 46.17.232.152
6 157 ms 157 ms 157 ms te-0-1-0-7.lfr-pe1-mrs.liquidtelecom.net [5.11.10.250]
7 187 ms 187 ms 187 ms 80.249.208.83
8 187 ms 187 ms 187 ms ae1-br02-eqam1.as57976.net [137.221.78.35]
9 185 ms 185 ms 184 ms et-0-0-67-pe01-eqam1.as57976.net [137.221.78.71]
10 184 ms 184 ms 184 ms 185.60.112.157

Trace complete.
AFRIHOST with expressvpn in London:

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 161 ms 161 ms 161 ms 10.76.0.1
2 161 ms 161 ms 161 ms 88.202.231.1.static.midphase.com [88.202.186.1]
3 161 ms 161 ms 161 ms 88.202.187.185.static.midphase.com [88.202.187.185]
4 163 ms 193 ms 163 ms 195.66.226.234
5 168 ms 168 ms 168 ms ae1-br01-eqld5.as57976.net [137.221.79.33]
6 169 ms 169 ms 169 ms et-0-0-2-br02-eqam1.as57976.net [137.221.65.91]
7 180 ms 169 ms 168 ms et-0-0-67-pe01-eqam1.as57976.net [137.221.78.71]
8 168 ms 171 ms 168 ms 137.221.66.43
9 168 ms 168 ms 168 ms 185.60.112.157

Trace complete.

Route still going to Marseille and not to London for The overwatch servers. Thats almost 20 ms difference and i am using vpn.
Click to expand...
in my case it goes to france then to amsterdam back to france.
 
Loppas said:
A bit worse here in cape town, reaching about +27-30ms

Code: 
AH:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                       dlinkrouter.Dlink -    0 |    9 |    9 |    0 |    0 |    2 |    0 |
|                   No response from host -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
|                   cpt-rx2.ip.adsl.co.za -    0 |    9 |    9 |    2 |    3 |    4 |    3 |
|                  cpt-net1.ip.adsl.co.za -    0 |    9 |    9 |    2 |    2 |    4 |    3 |
|          77.246.59.84.liquidtelecom.net -    0 |    9 |    9 |    2 |    3 |    4 |    4 |
|te-0-1-0-1.luk-pe1-gsw.liquidtelecom.net -    0 |    9 |    9 |  147 |  147 |  148 |  147 |
|      be-5.luk-pe1-tho.liquidtelecom.net -    0 |    9 |    9 |  142 |  143 |  144 |  143 |
|            5.11.10.95.liquidtelecom.net -    0 |    9 |    9 |  146 |  147 |  148 |  148 |
|                          195.66.238.234 -    0 |    9 |    9 |  148 |  164 |  234 |  148 |
|              ae1-br01-eqld5.as57976.net -    0 |    9 |    9 |  176 |  176 |  179 |  176 |
|         et-0-0-2-br02-eqam1.as57976.net -    0 |    9 |    9 |  177 |  180 |  198 |  178 |
|        et-0-0-67-pe02-eqam1.as57976.net -    0 |    9 |    9 |  174 |  180 |  205 |  175 |
|                           137.221.66.47 -    0 |    9 |    9 |  176 |  176 |  178 |  177 |
|                          185.60.112.157 -    0 |    9 |    9 |  179 |  180 |  184 |  179 |
|________________________________________________|______|______|______|______|______|______|

NordVPN:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.8.2.1 -    0 |   16 |   16 |  142 |  261 | 2047 |  143 |
|                     Packet was too big. -  100 |   16 |    0 |    0 |    0 |    0 |    0 |
|           ae2.31-rt1-cr.ldn.as25369.net -    0 |   16 |   16 |  142 |  262 | 2045 |  143 |
|             ae1.rt0-thn.ldn.as25369.net -    0 |   16 |   16 |  142 |  261 | 2046 |  143 |
|                          195.66.226.234 -    0 |   16 |   16 |  144 |  266 | 2048 |  145 |
|              ae1-br01-eqld5.as57976.net -    0 |   16 |   16 |  150 |  271 | 2052 |  150 |
|         et-0-0-2-br02-eqam1.as57976.net -    0 |   16 |   16 |  149 |  268 | 2050 |  151 |
|        et-0-0-67-pe02-eqam1.as57976.net -    0 |   16 |   16 |  150 |  272 | 2051 |  151 |
|                           137.221.66.47 -    0 |   16 |   16 |  149 |  268 | 2047 |  151 |
|                          185.60.112.157 -    0 |   16 |   16 |  149 |  268 | 2050 |  152 |
|________________________________________________|______|______|______|______|______|______|
Click to expand...
what we have been saying for 2 months now.
 
AfriMan said:
Thanks guys, got some very useful feedback. Have passed this on to the head of the network team.
Click to expand...

No discernible differences from my side either (also in CPT) but glad to see you guys are still actively working on it.
 
@AfriMan Long time no talk. Please could you do me a solid and have a look at this support ticket - TVC-767-16597. If you could do your usual magic I'd really appreciate it. Thanks! :)
 
How has Afrihost not noticed that the problem lies with Liquid Telecom. As soon as it hits there, everything goes to shite.
 
Seeyou said:
No discernible differences from my side either (also in CPT) but glad to see you guys are still actively working on it.
Click to expand...
We'll definitely do all we can until this issue has been sorted.
 
RazorCPT said:
@AfriMan Long time no talk. Please could you do me a solid and have a look at this support ticket - TVC-767-16597. If you could do your usual magic I'd really appreciate it. Thanks! :)
Click to expand...
We have logged a line fault with SADV, did you get the fault reference?
 
R4m80 said:
How has Afrihost not noticed that the problem lies with Liquid Telecom. As soon as it hits there, everything goes to shite.
Click to expand...
Do you mind posting your traceroute results? you can trace to any international server.
 
Wasp_21 said:
Hi Afriman. Still cant get this to work. Tried Internet Explorer, and Chrome. IE wont search the street address and chrome just repeats the log in process.
Click to expand...
hey Wasp_21, did you win? Should I get our team to contact you about this?
 
@AfriFella @AfriMan

Can I make a suggestion. Can all tests you ask for EU latency be done to one IP for simplicity. I would suggest to use the official blizzard IP :185.60.112.157 since it demonstrates the routing problem the best.

I know that its not the only ip range that we have a problem with. But if everybody can use that and we can fix the problem to that IP the rest will follow.

Anyways its just an idea :)
 
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