Afrihost - Pure Fibre Feedback Thread

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Womz

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Mar 23, 2015
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My experience has been really bad from the start. I have Pure Fibre with Teralink on a 100Mbps/100Mbps line. I'm getting 9ms latency with 36Mbps down and 13Mbps up doing the mybroadband speedtest. I don't know where the issue is or who is responsible for this poor performance. Is it Teralink or Afrihost? I'm contemplating just downgrading my line to 50Mbps or slower as I've never seen 100Mbps. Best I ever get is 80Mbps down.

I would love to know what's going on.
 
SpoonSpatula

SpoonSpatula

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VegOtter said:
Hey @AfriMan
Why has PUBG latency stayed absolutely terrible even after the cables have been fixed? Some nights the pings are actually worse on the fixed cables than it was when you guys were on SEACOM. Every other european service runs perfectly fine at 170-180ms, but PUBG barely manages 200ms.

This is on Openserve, Durban.
Click to expand...
My friends and I are experiencing the same issue, specifically with PUBG. After the cables were fixed, and up until the 21st of Feb, we were averaging between 170 and 185 (we're all from CPT and PTA). Since then we've had awful latency, consistently getting 210 or higher (during peak and non-peak hours).
 
Last edited:
S

svenh

Active Member
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Messages
41
Does anybody know why we international speeds with AH/FF is basically non existent or is it just me?
1582648248715.png
 
cavedog

cavedog

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Just and Update:

Afrihost has switched back to Telkom transit both ways over WACS....

Incoming

Code: 
TRACEROUTE:

traceroute to 169.1.226.93 (169.1.226.93), 15 hops max, 60 byte packets

 1  Blizzard Blizzard  0.494 ms  0.478 ms  0.474 ms
 2  37.244.24.3 (37.244.24.3)  0.691 ms  0.763 ms  0.836 ms
 3  Blizzard Blizzard  1.143 ms  1.188 ms  1.267 ms
 4  137.221.66.44 (137.221.66.44)  1.267 ms  1.266 ms  1.263 ms
 5  137.221.78.72 (137.221.78.72)  7.025 ms  7.031 ms  7.045 ms
 6  137.221.65.90 (137.221.65.90)  6.912 ms  6.808 ms  6.774 ms
 7  137.221.79.32 (137.221.79.32)  6.876 ms  6.968 ms  6.944 ms
 8  lon-ip-hsll-1.telkom-ipnet.co.za (195.66.226.42)  27.020 ms  27.283 ms  27.309 ms
 9  * * *
10  * * *
11  154.73.187.253 (154.73.187.253)  175.157 ms  175.043 ms  175.098 ms
12  * * *
13  * * *
14  * * *
15  169-1-226-93.ip.afrihost.co.za (169.1.226.93)  178.697 ms  178.769 ms  178.905 ms


25/02/2020 18:18:50 UTC
--------------------

Outgoing

london_afrihost.png
 
W

wingnut771

Honorary Master
Joined
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Messages
28,146
cavedog said:
Just and Update:

Afrihost has switched back to Telkom transit both ways over WACS....

Incoming

Code: 
TRACEROUTE:

traceroute to 169.1.226.93 (169.1.226.93), 15 hops max, 60 byte packets

1  Blizzard Blizzard  0.494 ms  0.478 ms  0.474 ms
2  37.244.24.3 (37.244.24.3)  0.691 ms  0.763 ms  0.836 ms
3  Blizzard Blizzard  1.143 ms  1.188 ms  1.267 ms
4  137.221.66.44 (137.221.66.44)  1.267 ms  1.266 ms  1.263 ms
5  137.221.78.72 (137.221.78.72)  7.025 ms  7.031 ms  7.045 ms
6  137.221.65.90 (137.221.65.90)  6.912 ms  6.808 ms  6.774 ms
7  137.221.79.32 (137.221.79.32)  6.876 ms  6.968 ms  6.944 ms
8  lon-ip-hsll-1.telkom-ipnet.co.za (195.66.226.42)  27.020 ms  27.283 ms  27.309 ms
9  * * *
10  * * *
11  154.73.187.253 (154.73.187.253)  175.157 ms  175.043 ms  175.098 ms
12  * * *
13  * * *
14  * * *
15  169-1-226-93.ip.afrihost.co.za (169.1.226.93)  178.697 ms  178.769 ms  178.905 ms


25/02/2020 18:18:50 UTC
--------------------

Outgoing

View attachment 790879
Click to expand...

still got crap ping to RD.
1582655832977.png
 
W

wingnut771

Honorary Master
Joined
Feb 15, 2011
Messages
28,146
reverse trace:

TRACEROUTE:
traceroute to 165.73.71.19 (165.73.71.19), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.370 ms 0.364 ms 0.362 ms
2 37.244.24.131 (37.244.24.131) 0.930 ms 0.933 ms 0.931 ms
3 Blizzard Blizzard 1.342 ms 1.403 ms 1.621 ms
4 137.221.66.46 (137.221.66.46) 0.992 ms 1.583 ms 1.588 ms
5 137.221.78.72 (137.221.78.72) 2.003 ms 2.006 ms 2.003 ms
6 137.221.78.34 (137.221.78.34) 1.096 ms 1.216 ms 1.531 ms
7 adm-b2-link.telia.net (62.115.178.202) 0.736 ms 1.051 ms 1.026 ms
8 adm-bb4-link.telia.net (62.115.141.36) 113.314 ms 113.361 ms 113.360 ms
9 prs-bb4-link.telia.net (213.155.136.166) 113.424 ms 113.390 ms 113.380 ms
10 ash-bb3-link.telia.net (62.115.122.159) 88.417 ms 88.673 ms 88.532 ms
11 boca-b1-link.telia.net (62.115.119.195) 118.750 ms 118.756 ms 118.747 ms
12 angolacables-ic-335057-boca-b1.c.telia.net (62.115.162.37) 127.995 ms 127.197 ms 127.137 ms
13 170.238.233.48 (170.238.233.48) 178.852 ms 178.745 ms 178.725 ms
14 170.238.232.155 (170.238.232.155) 189.157 ms 187.209 ms 187.184 ms
15 pe1-nce016.sa.cpt.as37468.angolacables.ao (197.149.151.222) 221.075 ms 221.052 ms *


25/02/2020 20:54:52 UTC
--------------------
 
Igor III

Igor III

Well-Known Member
Joined
Oct 5, 2015
Messages
213
Something is certainly going on :mad:

Cannot wait for next week, when I move to a new ISP - packet loss was horrendous last night (plot is to the Guild Wars 2 (European) game server):

Afrihost.JPG
 
cavedog

cavedog

Honorary Master
Joined
Oct 19, 2007
Messages
22,661
Igor III said:
Something is certainly going on :mad:

Cannot wait for next week, when I move to a new ISP - packet loss was horrendous last night (plot is to the Guild Wars 2 (European) game server):

View attachment 791039
Click to expand...

No loss on that traceroute. The devices on those IPs just does not respond to ICMP packets

Also take not of the ixp.joburg hop. Afrihost is not carrying the traffic. That traffic is going over Amazon transit. It's your cable provider and Afrihost up until hop 7.
 
Igor III

Igor III

Well-Known Member
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Messages
213
Whatever it was resulted in extreme game lag and at times being disconnected to the game server - very frustrating for PvP situations, yet when I swap over to my emergency ISP, gaming was smooth without any issues.
 
E

Ebenvo

New Member
Joined
Feb 26, 2020
Messages
2
Good Day

I am new to MyBB. I don't know if I am asking this question on the correct thread.
I currently have a 100mb Openserve fibre line through Afrihost.
Frogfoot rolled out about a year ago in Menlo Park and I see I can get the same line for cheaper through Frogfoot via Afrihost.

My main reason for fibre is HD Streaming and Online Gaming that needs very low Latency.

How does Openserve and Frogfoot compare to each other for gaming and HD streaming, as I can get a 200mb line with Frogfoot for R100 cheaper than a 100mb line with Openserve.

Thank you guys

Eben
 
W

wingnut771

Honorary Master
Joined
Feb 15, 2011
Messages
28,146
Ebenvo said:
Good Day

I am new to MyBB. I don't know if I am asking this question on the correct thread.
I currently have a 100mb Openserve fibre line through Afrihost.
Frogfoot rolled out about a year ago in Menlo Park and I see I can get the same line for cheaper through Frogfoot via Afrihost.

My main reason for fibre is HD Streaming and Online Gaming that needs very low Latency.

How does Openserve and Frogfoot compare to each other for gaming and HD streaming, as I can get a 200mb line with Frogfoot for R100 cheaper than a 100mb line with Openserve.

Thank you guys

Eben
Click to expand...
i wouldn't touch frogfoot with a 100 foot pole.
 
AfriFella

AfriFella

Afrihost
Company Rep
Joined
Jun 2, 2015
Messages
2,828
Womz said:
My experience has been really bad from the start. I have Pure Fibre with Teralink on a 100Mbps/100Mbps line. I'm getting 9ms latency with 36Mbps down and 13Mbps up doing the mybroadband speedtest. I don't know where the issue is or who is responsible for this poor performance. Is it Teralink or Afrihost? I'm contemplating just downgrading my line to 50Mbps or slower as I've never seen 100Mbps. Best I ever get is 80Mbps down.

I would love to know what's going on.
Click to expand...
Hey Womz, I understand that your connection is really poor and I am so sorry about that. Please drop me a PM so that I can assist.
 
S

svenh

Active Member
Joined
Jul 12, 2015
Messages
41
Hi AfriFella,
I have a 20Mbps FF connection and had very poor connectivity last night. I logged a call with AH and this morning get the standard AH feedback we have to reset your router etc etc. In the meanwhile FF have a message on their website that there is connectivity issues in my area, Strand/Somerset West.
Now here is my question, why is AH not aware of the FF issues and why couldn't they respond with that info on the call they logged?
How does it work? I would really appreciate it if AF could enlighten me what to do in future with any network issues.
I look forward to your response.
 
VegOtter

VegOtter

Senior Member
Joined
May 26, 2010
Messages
745
Sigh, @AfriMan @AfriFella and @AfriGuy

So 3-4 days now, no response and PUBG latency is still absolute rubbish. Is this a permanent thing or are you guys actually going to do something about it. It seems like it affects any gaming service hosted on AWS.
 

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