Can you tell me if you received the SMS we sent out in the morning yesterday?
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Afrihost - Pure Fibre Feedback Thread
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Icemanbrfc
Honorary Master
AG, we on Mitchell's Fibre were upgraded on Client Zone to 50/10, but see that is no longer there. I know Mitchell's Fibre were busy with some sort of provisioning yesterday, but thus far no changes to the upgrade yet. Based on the reps and whatsapp chat, we are scheduled to be upgraded. Can you confirm?
wingnut771
Honorary Master
not that i can recall. did get the bad news good news email from gian tho.
No sms received about speed upgrades here either (I have a Frogfoot Fibre line on my account which says it's been upgraded via Clientzone)
Naks
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Well, I tried playing WoW yesterday, and the lag was the best it's been in months, so I'll play along
When the lockdown is over, I will order an upgraded WiFi card for my laptop and see.
Naks
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I received an SMS on Monday morning I think.
Clientzone shows me on a 200M line, but the line is still 100M.
Thanks for sharing this. Can you tell me if you received an SMS yesterday to confirm the upgrade? It should have included a link with the details around the upgrade specific to different fibre providers.AG, we on Mitchell's Fibre were upgraded on Client Zone to 50/10, but see that is no longer there. I know Mitchell's Fibre were busy with some sort of provisioning yesterday, but thus far no changes to the upgrade yet. Based on the reps and whatsapp chat, we are scheduled to be upgraded. Can you confirm?
Fibre Speed Upgrade Relief
We partnered with various Fibre providers to help Afrihost clients in these challenging times. We thought it would be great if you could upgrade your Fibre line speed at no extra cost for a couple of months. We hoped this would help in these uncertain times of COVID-19. A huge thank you and...
www.afrihost.com
Icemanbrfc
Honorary Master
Didn't receive an sms either. But it was confirmed via whatsapp chat and on here that we are due for the upgrade. If we check the AH prepaid activation portal, we can see there is some provisioning being done..Thanks for sharing this. Can you tell me if you received an SMS yesterday to confirm the upgrade? It should have included a link with the details around the upgrade specific to different fibre providers.
Fibre Speed Upgrade Relief
We partnered with various Fibre providers to help Afrihost clients in these challenging times. We thought it would be great if you could upgrade your Fibre line speed at no extra cost for a couple of months. We hoped this would help in these uncertain times of COVID-19. A huge thank you and...
Below whatsapp chat as well
Luke7777
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200/100 Openserve. Speedtest via VPN is in the 170s, via AH it's always higher. Look at the post you quoted ( #5584 or 5593)
So this was a manual upgrade? Can you tell me where you reside? There may be some Frogfoot Afrihost clients with special provisions on this upgrade.
Can you tell me what line you're running generally? Latency may be heavily impacted by the Seacom break. Our engineers have made an effort in rerouting our traffic via alternatives routes to help with this.
Thanks for sharing this. They system may need a bit of time to register the change in your package but we're hoping all changes will be in effect from the 3rd for Vumatel clients.
No, it was not a manual upgrade, clientzone said 10mbps pure fibre upgraded to 20mbps yesterday but i see its back on just plain 10mbps today. This particular frogfoot line is in CPT (Glencairn Heights)
Just so you know i wasnt dreaming it up: https://prnt.sc/rrdz4s (yesterday) https://prnt.sc/rrdzj2 (today)
My 100/50 Openserve line said 100mbps upgraded to 100mbps :-(
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Good day everyone 
Please note that we started and processed the majority of the Double Up line speeds yesterday, 1 April 2020. The upgrade is still underway and taking place in a staggered approach to not cause any unnecessary network constraints.
Please note that we started and processed the majority of the Double Up line speeds yesterday, 1 April 2020. The upgrade is still underway and taking place in a staggered approach to not cause any unnecessary network constraints.TheMannequin
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Openserve can you now wake up for once...we demand an upgrade too
hahaha... but seriously, also on Openserve, but I won't be holding my breath, remember Telkom is not one to give away free stuff! Sadly.
Thanks for the clarification. Can I ask that you drop me PM with your clientzone details so I can look into your account?
Im in the Phase 2 of the upgrades and it said it will be done today, at latest, what time should i see the upgrade take effect before its considered a problem?
20/20 to 50/50 on vuma.
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