Anybody knows why this is happening? Ethernet WAN is receiving packets but neither my wired or wireless connections are doing any downloads? I am on a 20/20 and when this happens the whole internet is slow, huge packet loss and high ping.
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Afrihost - Pure Fibre Feedback Thread
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Anybody knows why this is happening? Ethernet WAN is receiving packets but neither my wired or wireless connections are doing any downloads? I am on a 20/20 and when this happens the whole internet is slow, huge packet loss and high ping.
Pho3nix
The Legend
Ddos? You are part of a bot net ?
We were thinking that maybe it's a DDoS but when you are behind our CGN you are not accessible externally which means whatever is causing this is not from an external source.
That leave us with something within the TT network causing the issue.
I'm speaking to our system engineer to see if we can dump traffic logs for your connection to see where this traffic is going and coming from.
Icemanbrfc
Honorary Master
Check the Mitchells Fibre thread dude
Morning,
We have picked up a switch failure in Rondebosch.
We are working on a fix asap.
A large number of clients in CPT and surround is down.
Apologies for the downtime experienced.
We have picked up a switch failure in Rondebosch.
We are working on a fix asap.
A large number of clients in CPT and surround is down.
Apologies for the downtime experienced.
waynehooper
Senior Member
I am having weird issues. My WiFi is down and when I sign into my WiFi from my phone I am getting the Afrihost Fibre login page.
On my wired PC Firefox is coming up with the "you must log in to this network etc" even though internet is working
Yes the box that runs the user mapping is down due to the switch failure. This is causing issues with user mapping so the system that is on is kicking clients off the network.
waynehooper
Senior Member
Back up again.
charlieharper
Expert Member
wow, are those incoming connections?
Can any one use this or is it just for AH customers?
It's open to anyone to use even if they aren't on the Afrihost network.
Xiphan
Well-Known Member
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It's possible the the public facing IP for our natted clients might be blocked as it's a shared IP address.
Can you drop me a pm with your clientzone email address for me to investigate?
Hi everyone,
Invoices was sent out today for everyone. Clients on the 200/100 Openserve line speeds were invoiced R1497. Our Dev team have fixed this and loaded a R380 credit to all accounts that has an active 200/100 Openserve line.
You can confirm this by logging into clientzone and pulling an account history under the billing tab.
Invoices was sent out today for everyone. Clients on the 200/100 Openserve line speeds were invoiced R1497. Our Dev team have fixed this and loaded a R380 credit to all accounts that has an active 200/100 Openserve line.
You can confirm this by logging into clientzone and pulling an account history under the billing tab.
The_Ogre
Honorary Master
@AfriNatic when is the double speed thing ending? I'm seeing I'm still getting the R300 discount on my Vuma line.
For now the double speed on Vumatel will only be for next month still. If there is an extension we will communicate that accordingly.
@AfriNatic has AH heard any news about the FF double line speed promo ending - or still just open ended?
Morning,
The FF promo is still ongoing until further notice. There hasn't been any further notices so it will continue for now.
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