Afrihost - Pure Fibre Feedback Thread

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Anyone in the West Rand/Florida area getting crap speed.

Rebooted alles. Speedtests are LAN cable based. Orbi has built in testing.

Not sure if all the upgrades causing issues but we’ve had issues in the past with Vuma downloads that ended up being switch issues on Vumatel’s side etc.

Uploads are maxing out so that’s fine. Downloads are terrible. I usually get 800-940MB on Downloads. Been noticing a degrade recently. It’s inconsistent though.

34EDED79-4CE3-46C2-8A18-93E5221ECB96.png
 
Anyone in the West Rand/Florida area getting crap speed.

Rebooted alles. Speedtests are LAN cable based. Orbi has built in testing.

Not sure if all the upgrades causing issues but we’ve had issues in the past with Vuma downloads that ended up being switch issues on Vumatel’s side etc.

Uploads are maxing out so that’s fine. Downloads are terrible. I usually get 800-940MB on Downloads. Been noticing a degrade recently. It’s inconsistent though.

View attachment 1102915

Morning,

Apologies for the late reply. You still experiencing issues?
 
Morning,

Apologies for the late reply. You still experiencing issues?
Hey Bud

it’s not consistent. So right now. I’m getting half my 1gb. It’s a pattern during the day. So not sure if it’s capacity related or an issue with Vuma
 
Hey Bud

it’s not consistent. So right now. I’m getting half my 1gb. It’s a pattern during the day. So not sure if it’s capacity related or an issue with Vuma

Same speeds directly to the ONT? How is the latency?

If it slows please send me the speedtests done and pic connected directly to the ONT for me to log it for you.
 
Same speeds directly to the ONT? How is the latency?

If it slows please send me the speedtests done and pic connected directly to the ONT for me to log it for you.
Yeah. Doesn’t make a difference. If I was direct. Or using the Orbi router directly to test.

The speed drops reflect regardless.

When it’s up to crap again. I’ll send you ONT based screenshots in a PM. Since I know how Vumatel can get before they even look at something
 
Yeah. Doesn’t make a difference. If I was direct. Or using the Orbi router directly to test.

The speed drops reflect regardless.

When it’s up to crap again. I’ll send you ONT based screenshots in a PM. Since I know how Vumatel can get before they even look at something

Okay thanks :thumbsup:
 
Hey @AfriNatic

I'm running some tests on a different router, after activating everything seems okay, except for some websites throwing this screen:
1625834817189.png

This is on MFN Pure Fibre.
A website throwing this is carbonite.co.za
 
Hey @AfriNatic

I'm running some tests on a different router, after activating everything seems okay, except for some websites throwing this screen:
View attachment 1104359

This is on MFN Pure Fibre.
A website throwing this is carbonite.co.za

Can you send me a message with your email so I can have a look for you.
 
Not really an issue, just curiosity, what would cause packet loss on the ONT?

1625920927127.png
 
Upgrades still taking place?
Still stuck on 100/100 when I should be on 200
Look likes a lot of people are having this issue, myself included, I did everything by the book including sending 3 screenshots of speedtests to support. I don't see what's so difficult when other ISPs are able to complete this task seamlessly.
 
@AfriNatic I've been experiencing a lot of random packet losses today and the past week which is affecting my gaming experiencing. Based in Century City, Frogfoot. I know frogfoot has had some issues this past week but is it not resolved yet?
 
Upgrades still taking place?
Still stuck on 100/100 when I should be on 200

Look likes a lot of people are having this issue, myself included, I did everything by the book including sending 3 screenshots of speedtests to support. I don't see what's so difficult when other ISPs are able to complete this task seamlessly.

Please drop me a pm with your details let me have a look for you.
 
@AfriNatic I've been experiencing a lot of random packet losses today and the past week which is affecting my gaming experiencing. Based in Century City, Frogfoot. I know frogfoot has had some issues this past week but is it not resolved yet?

Do you have any trace routes showing the issues?
 
Do you have any trace routes showing the issues?
Tracing route to google.co.za [2c0f:fb50:4002:800::2003]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 2c0f:f4c0:2200:a51c:d66e:eff:fe36:b877
2 <1 ms <1 ms <1 ms 2c0f:f4c0:2200::1
3 1 ms <1 ms 1 ms 2c0f:f4c0:2000:3::1
4 19 ms 19 ms 19 ms 2c0f:f708::16
5 19 ms 19 ms 19 ms 2001:4860:1:1::1958
6 * * * Request timed out.
7 18 ms 18 ms 18 ms 2001:4860:0:1::2f9c
8 19 ms * 20 ms 2001:4860:0:1::2fa5
9 19 ms 19 ms 19 ms 2c0f:fb50:4002:800::2003

Trace complete.

1625935847088.png
 
Tracing route to google.co.za [2c0f:fb50:4002:800::2003]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 2c0f:f4c0:2200:a51c:d66e:eff:fe36:b877
2 <1 ms <1 ms <1 ms 2c0f:f4c0:2200::1
3 1 ms <1 ms 1 ms 2c0f:f4c0:2000:3::1
4 19 ms 19 ms 19 ms 2c0f:f708::16
5 19 ms 19 ms 19 ms 2001:4860:1:1::1958
6 * * * Request timed out.
7 18 ms 18 ms 18 ms 2001:4860:0:1::2f9c
8 19 ms * 20 ms 2001:4860:0:1::2fa5
9 19 ms 19 ms 19 ms 2c0f:fb50:4002:800::2003

Trace complete.

View attachment 1105031

Yes looking bad. I need to log it for you.

Please send me your details via pm so i can log it for you.
 
Vumatel in Beacon Bay really slow this morning on 1000/200
Ping: 20ms
Download: 0.51Mbps
Upload: 50.92Mbps

Edit : And its back to normal again
 
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